Tejaswi Abraham

US healthcare operations professional with experience in documentation accuracy, process coordination. Over the last 2 years, gained strong exposure in wire processing with strong expertise in SWIFT cross-border payments, Fedwire Funds Services, and ISO 20022 migration. Skilled in monitoring fund movement, resolving payment discrepancies, and ensuring secure, timely, and compliant transactions.

Seeking to advance into a banking and financial operations role with opportunities for growth and responsibility.

Senior Process Executive - Cognizant Technology Solutions

(2023-07)

Wells Fargo – WFIS Wire Processing

• Ensured high-accuracy processing of domestic and international payments by reviewing transaction details, validating data, and confirming compliance requirements across NEFT, RTGS, SWIFT, and Fedwire payment flows.
• Analyzed and reconciled payment files to identify mismatches, duplicate records, failures, or incomplete entries, enabling timely corrections and seamless payment posting.
• Supported ISO 20022 migration activities by validating message structures, reviewing mapping outputs, and coordinating defects and corrections with project teams.
• Conducted end-to-end monitoring of wire transfers and escalated deviations, delays, or suspicious behavior for further compliance review.
• Provided continuous support during audits, system upgrades, and payment testing cycles to validate functionality and ensure stable processing during major releases.
• Delivered insights to strengthen detection controls, enhance transaction monitoring rules, and improve overall payment governance.

SPE – Health & Life - Cognizant Technology Solutions

(2023-07 - 2025-02)

• Reviewed and validated health insurance claims with hospitals, insured members, and internal teams to ensure accuracy, eligibility, and compliance with policy rules.
• Assessed claim documentation to verify medical necessity, treatment consistency, billing accuracy, and policy coverages.
• Evaluated patient data, claim history, and provider information to identify risk patterns and reduce improper payments.
• Ensured strict compliance with healthcare laws, IRDAI guidelines, HIPAA standards (where applicable), and internal regulatory frameworks.

Quality Documentation Expert - Nuance India Private Limited

(2022-11 - 2023-06)

• Collaborated with orthopedic providers to perform medical scribing and proofing of AI drafts.
• Demonstrated proficiency in utilizing Nextgen EHR to maintain high quality, productivity, and meet Turnaround Time (TAT) targets.
• Ensured accurate transcription of diagnosis procedures and patient information, resulting in improved Record to Transcriptionist File (RTF) ratio.
• Effectively navigated DAX studio, Neuro, and Scriber assist to streamline documentation processes.
• Displayed excellence in medical terminology usage and demonstrated efficient data entry while adhering to strict documentation compliance standards.

Healthcare Documentation Expert - Avontix Global Solutions

(2015-03 - 2022-11)

• Collaborated with orthopedic providers to perform medical transcription of various health records including SOAP notes, operative reports and proofing of AI drafts accurately and efficiently in EHR.
• Maintained high accuracy and attention to detail.
• Meticulous in transcribing medical findings efficiently using medical dictionary and drug dictionary.
• Displayed excellence in medical terminology usage and demonstrated efficient data entry while adhering to strict documentation compliance standards.

B.Pharma - Pharmacy - Osmania University (2008)