Tejaswini Gowda2905

Results oriented RPA Developer with 3.6 years of experience in designing, developing, and deploying automation solutions using Automation Edge and UIpath. Skilled in IT Process Automation (ITPA) and Business Process Automation, with hands on expertise in building bots, managing workflows, and integrating with enterprise systems such as ServiceNow and Active Directory. Proven track record of reducing manual effort, improving turnaround time, and delivering scalable automation solutions.

RPA Developer (AutomationEdge, UiPath) - GET AI Pvt. Ltd., Client: ITC(FBD) - Bengaluru

(2022-12)

• Designed developed and deployed automation workflows using Automation edge.
• Automated repetitive tasks like user Provisioning password resets invoice Processing (OCR) and report generation resulting in 40%reduction in manual workload
• Collaborated with business analysts and stakeholders to identify automation opportunities, conduct feasibility analysis and define project scope and APIs
• Conducted UAT (User acceptance testing) and Providing training and documentation to end users and support teams
• Applied scripting (VB scripting/java scripting) to enhance bots with dynamic logic and exception handling
• Implemented bot logging and exception handling best practices enhancing error tracking and reducing bot failures by 20%
• Provided level 2 and level 3 support for deployed bots ensuring quick resolution of incidents and minimal disruption to business operation
• Automated Service Desk password reset process, reducing ticket resolution time by 70%.
• Built reusable workflows that cut development time for new processes by 25%.
• Delivered automation for onboarding processes, saving ~200 hours/month in manual

Master of computer application - Computer Application - Sambhram academy of management studies (2022)

Bachelor of computer application - Computer Application - Bangalore University (2020)