Tharik Anwar
MBA student with experience in student relations and HR internship
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About
MBA student with experience in student relations and HR internship, seeking to build a career in Human Resources by contributing with my coordination and organizational skills.
Experience
Public Relations Officer - Finprov Learning Pvt LTD - Kochi
(2022-03 - 2023-05)
- Managed end-to-end student support by addressing queries, resolving issues, and ensuring a smooth learning experience.
- Monitored student attendance and performance, providing timely follow-up.
- Organized student engagement activities, orientations, workshops, and academic events.
- Maintained accurate student records, documentation, and communication through LMS, email, and WhatsApp.
- Collected and analyzed student feedback to improve training quality and academic satisfaction.
- Supported placement activities by sharing job updates, preparing students for interviews, and coordinating with the placement team.
Associate - Sutherland Global Services - Kochi
(2021-10 - 2022-01)
- Provided real-time customer support through chat, resolving inquiries related to orders, payments, deliveries and refunds.
- Provided good customer service with empathy and professionalism.
- Handled multiple chat conversations simultaneously.
- Identified customer pain points and provided appropriate solutions.
- Contributed to team performance by maintaining strong attendance, meeting daily targets, and supporting process improvements.
HR Intern - Finprov Learning Pvt LTD - Kochi
(2025-04 - 2025-05)
- Assisted in recruitment processes, including screening resumes and coordinating interviews.
- Supported onboarding activities for new employees.
- Maintained and updated employee records and HR databases.
- Contributed to employee engagement initiatives and HR events.
Education
Master of Business Administration - Business Administration - Kochi Business School (2024 - 2026)
Bachelor of Commerce - Computer Application - Rjagiri College of Management and Applied Sciences (2018 - 2021)
Higher Secondary - Mary Matha Higher Secondary School (2018 - 2018)
CBSE - Modern Public School (2015 - 2015)
