Tharik Anwar

MBA student with experience in student relations and HR internship, seeking to build a career in Human Resources by contributing with my coordination and organizational skills.

Public Relations Officer - Finprov Learning Pvt LTD - Kochi

(2022-03 - 2023-05)

• Managed end-to-end student support by addressing queries, resolving issues, and ensuring a smooth learning experience.
• Monitored student attendance and performance, providing timely follow-up.
• Organized student engagement activities, orientations, workshops, and academic events.
• Maintained accurate student records, documentation, and communication through LMS, email, and WhatsApp.
• Collected and analyzed student feedback to improve training quality and academic satisfaction.
• Supported placement activities by sharing job updates, preparing students for interviews, and coordinating with the placement team.

Associate - Sutherland Global Services - Kochi

(2021-10 - 2022-01)

• Provided real-time customer support through chat, resolving inquiries related to orders, payments, deliveries and refunds.
• Provided good customer service with empathy and professionalism.
• Handled multiple chat conversations simultaneously.
• Identified customer pain points and provided appropriate solutions.
• Contributed to team performance by maintaining strong attendance, meeting daily targets, and supporting process improvements.

HR Intern - Finprov Learning Pvt LTD - Kochi

(2025-04 - 2025-05)

• Assisted in recruitment processes, including screening resumes and coordinating interviews.
• Supported onboarding activities for new employees.
• Maintained and updated employee records and HR databases.
• Contributed to employee engagement initiatives and HR events.

Master of Business Administration - Business Administration - Kochi Business School (2024 - 2026)

Bachelor of Commerce - Computer Application - Rjagiri College of Management and Applied Sciences (2018 - 2021)

Higher Secondary - Mary Matha Higher Secondary School (2018 - 2018)

CBSE - Modern Public School (2015 - 2015)