Account Receivable and Reconciliation Specialist
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Dedicated and detail-oriented professional with extensive experience in invoicing and collections. Proven track record in managing accounts, ensuring timely collections, and fostering positive relationships with clients and families. Committed to delivering exceptional service and achieving organizational goals.
NATIONAL BILLING AND COLLECTION ADMINSTRATOR - ORKIN CANADA CORPORATION - MISSISSUAGA, Canada
(2021-06 - 2025-03)
Analyzed billing discrepancies, resolving issues promptly to boost client satisfaction. Hands on experience with billing invoices on portals like Ariba, FM Pilot, Service channel, COUPA etc for faster delivery and payments. Collaborated with finance teams to optimize cash flow management practices.
Generated ageing reports to prioritise delinquent accounts, payment reconciliation. Negotiated payment plans with clients EFT, Direct Deposit, processed payment on Credit card. Maintained compliance with regulations, minimizing risk and ensuring accuracy.
Trained new staff on best practices in billing, collections and customer service.
COLLECTOR - METROPOLITAN CREDIT ADJUSTERS LTD - MISSISUAGA, CANADA
(2021-01 - 2021-04)
Maintained accurate records of all transactions and communications. Collaborated with team to streamline collection processes, boosting efficiency. Developed strong relationships with clients, enhancing payment compliance. Conducted thorough investigations to resolve disputes and inquiries. Analyzed account data to identify trends and improve collection tactics.
CHILD DEVELOPMENT WORKER - NATIONAL INSTITUTE OF PUBLIC CO-OPERATION AND CHILD DEVELOPMENT-NIPCCD - Bangalore India
(2010-06 - 2011-09)
Facilitated engaging activities to enhance children's social skills. Collaborated with families to create supportive home environments. Monitored developmental progress, ensuring timely interventions. Implemented individualized learning plans to support diverse needs.
Trained new staff on best practices in child development techniques. Maintained a safe and nurturing environment for all children. Conducted assessments to track growth, leading to targeted support. Advocated for children's needs, resulting in improved resource allocation.
LECTURER (Part-time) - MOUNT CARMEL COLLEGE - BANGALORE
(2009-09 - 2010-03)
Delivered engaging lectures to diverse student groups. Facilitated discussions that improved critical thinking skills. Mentored students, fostering academic growth and confidence. Organized workshops that increased student participation. Received positive feedback for teaching effectiveness and approachability. Contributed to departmental meetings, sharing insights for improvement.
Master's - Human Development - Smt VHD Central Institute of Home Science (2007-06 - 2009-06)