Thirukumaran Gopalakrishnan

23+ years of practical IT experience covering the analysis, design, and build of high-performance standalone, web-based, and headless applications.

Delivery record spanning several platforms: Kibo Commerce, BigCommerce, and Salesforce B2B Commerce. Agentic AI experience building eCommerce agents with Google LLM models, LangGraph, and LangChain, including multi-agent orchestration. Ownership of the full solution lifecycle, from requirements analysis through design, development, deployment, and optimization.

eCommerce Senior Architect (Present)

16+ years in design and engineering of enterprise-scale eCommerce applications: robust, scalable, high-performing solutions.

• 3 years architecting Kibo Commerce implementations, both headless and traditional, built with: Next.js, React JS storefronts; AWS Cognito SSO; AWS Lambda serverless logic; Stripe global payments
• Order Management System (OMS) integrations across the commerce workflow
• 8 years in Oracle ATG Commerce: customization, module build-out, performance tuning
• 3 years in mobile app design and development with Flutter, backed by Spring Boot microservices
• 3 years delivering Salesforce B2B/B2C Commerce Cloud: storefronts, data modeling, integrations
• 10+ years building API-driven architectures: REST, GraphQL, middleware, third-party connectivity

MTech in Software Systems with specialization in AI/IOT – Birla Institute of Technology

B Tech in Information Technology – Bharathidasan University

MBA in Operation Management – Indira Gandhi Open University