Thummuluru Siva Kumar

Sales force developer - Salesforce

(2022-08 - 2022-10)

Developed custom Salesforce business logic to enhance operational efficiency & streamline processes
Created 10 responsive UIs with Lightning Web Components, improving UX & engagement
Executed data migrations for over 5,000 records using Data Loader, ensuring seamless data integrity & efficient retrieval processes
Crafted & optimized SOQL & SOSL queries to enhance data manipulation efficiency, resulting in faster data retrieval times
Partnered with diverse teams to collect business requirements, translating them into Salesforce solutions that enhanced functionality
Achieved over 90% code coverage through Apex test classes, ensuring robust application performance
Recommended scalable Salesforce solutions that improved process automation, resulting in 30% reduction in manual tasks across team
Achieved enhanced data integrity & retrieval efficiency, leading to improved decision-making capabilities for stakeholders
Delivered high-quality code that minimized bugs & issues, contributing to smoother development lifecycle & increased team productivity

Admin assistant - Mantena Infrasol private limited

(2025-06 - 2025-07)

Boosted HR operational efficiency by managing administrative tasks, streamlining processes, & enhancing employee experience
Maintained & updated employee records & HR databases, ensuring accuracy for over 500 employee profiles to enhance data integrity
Coordinated recruitment activities by scheduling interviews & screening over 200 resumes to identify top talent for organization
Facilitated onboarding formalities for new employees, ensuring smooth transition & adherence to company policies & culture
Managed attendance, leave, & payroll data for 300 employees, ensuring timely processing & compliance with organizational standards
Organized training & engagement activities, enhancing collaboration & boosting morale across departments
Recommended process improvements, decreasing onboarding time by 20% & expediting new hire integration
Achieved 30% increase in employee satisfaction scores through effective handling of queries & support, fostering positive work environment
Developed comprehensive HR documents & reports that improved decision-making processes, impacting overall HR strategy & operations

Campus Captain - Gray quest

(2025-03 - 2025-05)

Led customer onboarding & relationship management at educational institutions for GrayQuest's EMI options, enhancing product adoption
Guided 60+ students & parents through GrayQuest EMI payment, detailing interest-free, flexible monthly installments
Served as primary point of contact for parents & students, addressing inquiries & resolving issues related to finance applications
Partnered with educational institution staff & GrayQuest teams to streamline onboarding & payment workflows
Processed 45 finance cases, assisting in collection of payments & resolving inquiries, ensuring accuracy & compliance with policies
Promoted GrayQuest's interest-free, flexible monthly installments to potential customers, leading to 20 new client onboardings
Improved customer satisfaction by providing clear guidance & support throughout onboarding process, fostering trust & loyalty
Streamlined finance case processing, resulting in faster turnaround times & improved efficiency in payment collection & inquiry resolution
Secured 15 new clients through effective communication of GrayQuest's value proposition, expanding customer base & revenue streams

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