Sr. Executive - IBM India Pvt. Ltd - Gurugram
(2007-05 - 2013-06)
- Adjudicate the U.S health insurance claims, reports on excel sheet, attending the calls from the client, resolving the issues and update the queries of the team
Sr. Analyst - Accretive Health Private Limited
(2013-10 - 2015-10)
- Working with insurance companies and resolving the claim denials for US hospital through calls, chat and emails.
- Updating the information on the database and dealing with clients on the same.
- Also, posting the cash and allocate the invoices with the payment.
Senior Analyst - Pacific BPO Pvt. LTD - Noida
(2015-10 - 2019-09)
- Working with insurance companies and resolving claim denials for the U.S. hospital through chat, emails, and calls.
- Updating the information in the software.
- Also, adjusting and posting the balance as per scenario.
- Making appeals if required and follow-up on the aging claims on priority.
- The target is to get more collection with quality.
Senior Analyst - OPTUM GLOBAL SOLUTIONS - Cyber City, Gurugram
(2019-09 - 2020-03)
- Working with U.S pharmacy companies and resolving the claim denial through calls, chat and emails.
- Updating the information on the database and dealing with clients on the same.
- Also, posting the cash, adjustments and allocate the invoices with the payment.
