Tikesh Sarthi

Results-driven Relationship Manager with 3+ years of experience in the banking and finance sector, currently working with AU Small Finance Bank. Skilled in customer relationship management, loan operations, branch operations, account management, financial transactions, customer acquisition, and operational compliance. Strong ability to build customer relationships, achieve business targets, and ensure smooth banking operations.

Proficient in computer applications, data management, and office administration.

SALES OFFICER - IDFC FIRST BHARAT

(2021-04 - 2023-03)

• Develop and execute strategic plans to promote revenue growth and customer satisfaction Collect market intelligence to identify new business opportunities and improve customer relationships
• Educating customers about various products and services Answering calls and providing information to concerned customers Assisting customers with product inquiries/payments
• Train junior sales staff to improve team performance and sales techniques

RELATIONSHIP MANAGER - AU SMALL FINANCE BANK

(2023-04)

Relationship Manager (RM) builds and maintains strong, long-term relationships with clients to ensure satisfaction, retention, and business growth. They act as the primary point of contact, understanding client needs to provide tailored solutions, while driving sales through upselling/cross-selling and resolving issues

10th - GOVT. HIGHER SECONDARY SCHOOL SIRSAKALA (2016)

12TH - GOVT. HIGHER SECONDARY SCHOOL AOUNDHI (2018)

TALLY+ GST ERP 9 - NANDINI COMPUTER BHILAI 3 (2022)

B.COM - PT.SUNDARLAL SHARMA UNIVERSITY BILASHPUR (2025)

PGDCA - DR.KHUBCHAND BAGHEL GOVT.PG COLLAGE BHILAI 3 (2025)