Tina Chander
Infrastructure Consultant
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About
Results-driven Infrastructure Consultant with 7+ years of experience delivering enterprise-grade IT infrastructure solutions across IBM, Kyndryl, Infosys, and Capgemini. Proven track record in cloud infrastructure (Azure), server operations, virtualisation, and end-to-end infrastructure management for global clients. Adept at aligning IT strategy with business objectives, leading cross-functional teams, and driving operational excellence through automation, monitoring, and continuous improvement.
Holds Microsoft Azure
Fundamentals (AZ-900) certification.
Experience
Infrastructure Consultant / Senior System Engineer - Capgemini
(2024-08)
Lead infrastructure consulting engagements, translating client business requirements into scalable, secure IT solutions.
- Architect and oversee Azure-based infrastructure including VM deployment, VNet design, load balancing, and managed storage (Blob, File, Managed Disks).
- Govern end-to-end server lifecycle: provisioning, patching, capacity management, decommissioning, and documentation.
- Drive automation initiatives using PowerShell and Python scripts to reduce manual effort by ~30% in routine operations.
- Serve as primary point of escalation for critical incidents; lead Root Cause Analysis (RCA) and implement corrective actions.
- Prepare executive-level infrastructure health reports and present findings to senior stakeholders.
Senior System Engineer – Infrastructure - Infosys
(2022-08 - 2024-08)
Managed multi-client server estate (Windows/Linux) spanning on-premises and Azure environments.
- Delivered VM lifecycle operations: creation, disk expansion, snapshot management, and resource optimisation.
- Implemented Azure Monitor and Log Analytics Workspace for proactive event monitoring and SIEM integration.
- Coordinated infrastructure patching cycles, ensuring 99%+ compliance within SLA windows.
- Supported phishing defence and security hardening initiatives; generated compliance and audit reports.
- Mentored junior engineers and conducted knowledge-transfer sessions on Azure and VMware operations.
Senior System Engineer - Kyndryl
(2021-09 - 2022-07)
Provided Level 2/3 infrastructure support for enterprise clients, resolving complex server, network, and storage incidents.
- Managed cluster operations and performed memory dump analysis to diagnose and resolve critical system failures.
- Automated routine infrastructure tasks with PowerShell, reducing ticket resolution time by 20%.
- Collaborated with global teams across time zones to deliver 24×7 infrastructure availability.
System Engineer - IBM
(2019-07 - 2021-08)
Administered Windows and Linux servers for enterprise accounts, maintaining uptime in accordance with SLA commitments.
- Installed and configured server roles, firmware, certificates, and drivers across physical and virtual environments.
- Generated daily and weekly infrastructure health reports; provided logs and performance data to client teams.
- Gained foundational expertise in Active Directory, SQL, GitHub, and ticketing workflows via ServiceNow.
Education
Bachelor of Engineering - B.E. - Sai Vidya Institute of Technology, Bengaluru
Pre-University - Biology / Science - Presidency PU College, Bengaluru
High School - ICSE - Bishop Cotton Girls' School, Bengaluru
