Tina Chander

Results-driven Infrastructure Consultant with 7+ years of experience delivering enterprise-grade IT infrastructure solutions across IBM, Kyndryl, Infosys, and Capgemini. Proven track record in cloud infrastructure (Azure), server operations, virtualisation, and end-to-end infrastructure management for global clients. Adept at aligning IT strategy with business objectives, leading cross-functional teams, and driving operational excellence through automation, monitoring, and continuous improvement.

Holds Microsoft Azure

Fundamentals (AZ-900) certification.

Infrastructure Consultant / Senior System Engineer - Capgemini

(2024-08)

Lead infrastructure consulting engagements, translating client business requirements into scalable, secure IT solutions.

• Architect and oversee Azure-based infrastructure including VM deployment, VNet design, load balancing, and managed storage (Blob, File, Managed Disks).
• Govern end-to-end server lifecycle: provisioning, patching, capacity management, decommissioning, and documentation.
• Drive automation initiatives using PowerShell and Python scripts to reduce manual effort by ~30% in routine operations.
• Serve as primary point of escalation for critical incidents; lead Root Cause Analysis (RCA) and implement corrective actions.
• Prepare executive-level infrastructure health reports and present findings to senior stakeholders.

Senior System Engineer – Infrastructure - Infosys

(2022-08 - 2024-08)

Managed multi-client server estate (Windows/Linux) spanning on-premises and Azure environments.

• Delivered VM lifecycle operations: creation, disk expansion, snapshot management, and resource optimisation.
• Implemented Azure Monitor and Log Analytics Workspace for proactive event monitoring and SIEM integration.
• Coordinated infrastructure patching cycles, ensuring 99%+ compliance within SLA windows.
• Supported phishing defence and security hardening initiatives; generated compliance and audit reports.
• Mentored junior engineers and conducted knowledge-transfer sessions on Azure and VMware operations.

Senior System Engineer - Kyndryl

(2021-09 - 2022-07)

Provided Level 2/3 infrastructure support for enterprise clients, resolving complex server, network, and storage incidents.

• Managed cluster operations and performed memory dump analysis to diagnose and resolve critical system failures.
• Automated routine infrastructure tasks with PowerShell, reducing ticket resolution time by 20%.
• Collaborated with global teams across time zones to deliver 24×7 infrastructure availability.

System Engineer - IBM

(2019-07 - 2021-08)

Administered Windows and Linux servers for enterprise accounts, maintaining uptime in accordance with SLA commitments.

• Installed and configured server roles, firmware, certificates, and drivers across physical and virtual environments.
• Generated daily and weekly infrastructure health reports; provided logs and performance data to client teams.
• Gained foundational expertise in Active Directory, SQL, GitHub, and ticketing workflows via ServiceNow.

Bachelor of Engineering - B.E. - Sai Vidya Institute of Technology, Bengaluru

Pre-University - Biology / Science - Presidency PU College, Bengaluru

High School - ICSE - Bishop Cotton Girls' School, Bengaluru