Tinni Bhattacharya

Motivated and customer-oriented professional seeking a Front Office Executive position where I can utilize my communication, organizational, and administrative skills to ensure smooth front desk operations and provide excellent customer service.

Front Office Executive - JLL(Deloitte)

(2024-09)

• Greet and welcome visitors, clients, and guests professionally.
• Handle incoming calls, emails, and inquiries efficiently.
• Maintain the reception area and ensure a positive first impression.
• Manage appointments, meetings, and schedules.
• Handle office correspondence and maintain records/files.
• Coordinate with different departments for smooth office operations.
• Resolve customer or guest complaints politely and professionally.
• Maintain professionalism, confidentiality, and effective communication at all times.

Client Service Associate - Novotel Hyderabad International Convention Centre

(2019-04 - 2020-10)

• Build and maintain positive relationships with clients and customers.
• Respond to client inquiries through phone, email, or in-person communication.
• Provide accurate information about company products and services.
• Handle client complaints and resolve issues in a timely and professional manner.
• Coordinate with internal departments to meet client requirements.
• Maintain client records, documents, and account information.

H.S - Government of Girls HS High School Dharmanagar North Tripura (2017)

Diploma - Hotel Management - Jetwings Institute (2018 - 2019)

Bachelors of Arts - IGNOU (2023 - 2027)