Togappie

To work in a challenging environment which brings out my skills and efforts to explore and adapt myself in different fields and realize my potential and contribute to the development of the organization with impressive performance.

Junior Executive in Merchant Onboarding Department at HAODA PAYMENT SOLUTIONS PRIVATE LIMITED (2024-08 – 2025-01)

• Bringing a new business onboard to accept payment through a payment gateway provider. Merchant signs up-for tracing merchant transaction for safe and secure mode.
• Collecting and verifying important information.
• KYC check for documents ((Business licensed, financial statements, identification records documentation to assure business compliance and security).
• History check of customer data.
• Collection of supporting document.
• Integration of customer data into merchant website app for enabling seamless payment acceptance.
• Forward details to tech team to ensure testing to ensure smooth functionality.

Beauty Parlor Professional at Trivandrum beauty parlor (2023-03 – 2023-10)

Worked in Trivandrum beauty parlor to accomplish my passion towards this field for period of 6 months with foundational knowledge in skills like facial, pedicure, manicure, oil massages and hair spas.

Beauty Trainee at Moderns beauty Parlor (2016-12 – 2017-07)

6 months Internship cum Training in Moderns beauty Parlor with a passion to know more about the practices in this field of beauty care also attended a seminar in Makeup in 2017 which imbibed me with different new techniques in the field of cosmetics.

Senior Practitioner (Band-4) / IRDA Authorized Associate at INTERNATIONAL BUSINESS MACHINES (IBM) (2013-01 – 2016-03)

Worked in IBM as a Senior Practitioner (Band-4) which was later taken over by Concentrix in the year 2015 as IRDA Authorized Associate from January 2013 to March 2016.

• Performing Outbound process for Maruti Insurance.
• Interaction with customers for solicitation of policy.
• Verifying and confirming the details about the policy.
• Resolving the customers problems in policy matters.
• Generation of reports for Maruti dealers.

Front Office Executive at Narayana e-Techno Schools

Worked as a Front Office Executive in one of the leading schools in Visakhapatnam.

• Maintaining and updating school's database which includes (staff and students attendance registers, leave letters file, absentees phone follow-ups register, files manager report, parents phone number file)
• Assist the teachers in the preparation of bulletin board works, collection of important information, also updating information from files manager.
• Preparation of PowerPoint presentations which includes pictures of those activities conducted in accordance with the micro schedule assembling it and sending it to central office.
• Interacting with parents and anticipating the parents needs and respond to it by providing them with necessary information.
• Online entry of daily student report and monthly assessment marks in the school site.
• Maintaining stationeries safely and providing to staff when required.

Masters in Human Resource Management in Human Resource Management – Gayatri Vidya Parishad, affiliated to Andhra University (2010)

Bachelor of Commerce (Computers) in Computer Applications in Commerce – T.S.R & T.B.K College (2008)

Intermediate in C.E.C (Commerce, Economics and Civics) – St. Ann's Junior College, Visakhapatnam (2005)

Matriculation in I.C.S.E (Indian Council for Secondary Education Board) – St Joseph's Secondary School (2003)