Trisito Polley

Results-driven Social Media Marketing Manager with 3+ years of experience in social media strategy, content creation, and brand building. Specialized in developing engaging content and managing platforms such as Facebook, Instagram, LinkedIn, and YouTube to enhance brand visibility and audience engagement. Experienced in working with corporate organizations and freelance clients to execute impactful campaigns, strengthen online presence, and support business growth.

Proficient in creating high-quality visual and short-form video content using tools like Canva and VN Video Editor. Strong expertise in influencer marketing, vendor management, and cross-functional collaboration to ensure smooth campaign execution. Skilled in leveraging analytics insights and AI tools like ChatGPT and Perplexity to improve content performance and marketing efficiency.

Social Media Marketing Manager at Sapphire Human Capital (2023-03 – Present)

Managed and scaled social media accounts achieving significant growth in engagement and followers. Developed data-driven content strategies and executed email/WhatsApp marketing campaigns with strong performance metrics. Managed vendor and influencer collaborations end-to-end.

• Managed and scaled social media accounts across Facebook, Instagram, LinkedIn, YouTube, and X, achieving 50% increase in engagement and 900% growth in followers over 3 years
• Developed and executed data-driven content strategies (blogs, reels, videos, infographics), resulting in 50% increase in reach and 30% growth in impressions
• Email and WhatsApp marketing campaigns, achieving 15% open rate and 20% click-through rate (CTR), improving customer engagement and conversions
• Managed vendor and influencer collaborations end-to-end, ensuring timely campaign delivery and enhancing overall campaign efficiency

Virtual Relationship Manager (VRM) at Kotak Life Insurance (Teleperformance) (2020-03 – 2021-07)

Handled queries of inactive life advisors and convinced them to restart their business. Solved problems preventing them from doing business, raised complaints regarding branch or management, and provided training on plans and selling techniques.

• Handled queries of inactive life advisors and convinced them to start the business again
• Solving their problems which were stopping them in doing business
• Raising complaints if any regarding the branch or management, etc.
• Training them regarding the plans and helping with selling

NCO (New Customer Onboarding) at HDFC Securities (2019-05 – 2019-11)

Served as Relationship Manager for new customers in the Stock Market, providing guidance on trading, SIP, mutual funds, and IPOs.

• Relationship Manager of new customers in the Stock Market
• Trading, SIP, Mutual fund, IPO

Intern at Millennium Organization (2017-05 – 2017-07)

Fundraising for Senior Citizens. Promoted to Trainer role during internship.

• Fundraising for Senior Citizens
• Promoted to Trainer

Master's Degree in Management Studies – Aditya Institute of Management Studies and Research, Mumbai University (2021 – 2023)

Bachelor's Degree in Management Studies – Siddharth College of Arts, Science and Commerce, Mumbai University (2016 – 2019)

H.S.C in Commerce and Science – Nirmala College of Commerce and Science (2014 – 2016)

S.S.C in General – St.

Francis High

School (2014 – 2014)