Tushar Indulkar
NISM-certified Finance Professional with 7 years of specialized experience in the Mutual Fund industry
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About
NISM-certified Finance Professional with 7 years of specialized experience in the Mutual Fund industry, managing large-scale portfolios and HNI investor relationships since 2019. Proven expertise in portfolio advisory, strategic asset allocation, and team leadership within top-tier asset management environments. Adept at interpreting market intelligence, utilizing technical chart analysis, and directing high-performing virtual relationship teams to optimize client retention, process efficiency, and AUM growth.
Experience
Assistant Manager - Virtual Relationship Management at ICICI Prudential Mutual Fund (2024-03 – Present)
- Direct operations and establish strategic KPIs for a team of 15 Virtual Relationship Managers (VRMs), driving engagement strategies to maximize client retention and optimize team productivity.
- Oversee high-volume portfolio advisory services, ensuring asset allocation aligns precisely with investor risk profiles, macroeconomic trends, and internal compliance benchmarks.
- Leverage advanced data tracking and competitive benchmarking to analyze market trends (e.g., Nifty indices, sectoral shifts) and translate complex data sets into actionable insights for the relationship team.
- Serve as the primary escalation point for critical financial and operational queries, streamlining workflows between front-end relationship teams and back-end operations/RTAs to enhance service delivery.
Senior Virtual Relationship Manager (B2C HNI Investors) at Concentrix, Mumbai (Axis Mutual Fund Process) (2023-02 – 2024-03)
- Provided strategic financial advice to HNI investors, managing asset allocation tailored to individual goals and risk tolerances.
- Resolved complex financial and non-financial queries, maintaining high client satisfaction and trust.
Relationship Manager (B2C HNI) at Foundever (formerly Sitel India Pvt. Ltd. Axis Mutual Fund Process) (2019-07 – 2023-02)
- Managed dedicated HNI client portfolios, driving investment in various mutual fund asset classes.
- Consistently met client retention and service delivery benchmarks in a high-pressure environment.
Customer Service Representative at Foundever (Whitehat Jr. Process)
- Handled customer relations and service delivery for the Whitehat Jr. process.
Education
MBA in Finance – Mumbai University (2017)
BMS in Finance – Alkesh Dinesh Mody Institute, Mumbai University (2014)
HSC – Maharashtra Board (2011)
SSC – Maharashtra Board (2009)

