Tushar Lendave

Results-driven Operations Manager with 7+ years of experience in logistics operations, quick commerce, supply chain management, and warehouse management. Demonstrated expertise in managing PAN India operations, vendor coordination, cross-functional team leadership, and driving strategic process improvements. Proven ability to streamline workflows, reduce operational costs, enhance productivity, and build high-performing teams.

Adept at stakeholder management, budget oversight, SOP development, and aligning operational goals with business objectives.

Operations Manager at Ugaoo Agritech Pvt Ltd (2023-05 – Present)

Led end-to-end PAN India operations spanning logistics, warehouse management, and quick commerce — ensuring timely, cost-effective freight movement and order fulfillment.

• Formulated and executed operational strategies aligned with business growth targets; contributed to quarterly operational reviews with senior leadership.
• Managed full quick commerce operations PAN India (Blinkit, Zepto, Instamart, BigBasket) — including deliveries, RTVs, Debit Notes, and portal onboarding/compliance.
• Oversaw new vendor onboarding, managed 20+ transport and logistics partners, reducing freight costs through rate negotiations and route optimization.
• Directed multi-location warehouse operations: inward/outward material flow, FIFO compliance, weekly/monthly cycle counts, and accuracy.
• Drove process improvement and automation projects that reduced manual errors and improved dispatch TAT.
• Built and managed cross-functional teams (warehouse, dispatch, vendor management); conducted performance reviews, training programs, and identified skill gaps.
• Developed and enforced SOPs for all operational areas and quality standards.
• Monitored critical KPIs — TAT, on-time delivery, damage %, cost per shipment/product.
• Coordinated with BD, Finance, and Supply Chain teams for joint planning, demand forecasting, and resource allocation.
• Prepared MIS reports, dashboards, and data presentations for senior management; delivered actionable insights for decision-making.
• Managed procurement of packaging materials and consumables; ensured availability while optimizing inventory costs.
• Resolved vendor payment disputes and ensured timely release within 3 working days, maintaining strong partner relationships.

Operations Team Lead – Logistics at Targetone Innovations Pvt Ltd (GoMechanic) (2021-06 – 2023-01)

Led PAN India logistics and warehouse operations, managing vendor relationships, transport coordination, and daily dispatch planning.

• Supervised ground operations team ensuring TAT compliance, delivery SLA adherence, and effective escalation resolution.
• Monitored on-time delivery performance metrics; identified bottlenecks and implemented targeted improvements.
• Supported Operations Manager in planning and executing process improvement initiatives across logistics workflows.

Operations Executive at Ntex Transportation Pvt Ltd (2018-09 – 2020-04)

• Managed freight operations: vehicle planning, route optimization, driver coordination, and shipment documentation.
• Initiated automation in vendor invoice processing and document verification, reducing processing time significantly.
• Handled inward/outward shipment compliance; coordinated with clients on shipment status and delivery escalations.

Warehouse Executive at Wipro BPO Ltd (2017-03 – 2018-03)

Managed employee transportation operations including daily route planning, optimization, and ad-hoc vehicle scheduling.

Bachelor of Computer Applications in Computer Applications – Annamalai University (2012)

HSC – Dr. D.Y. Patil Jr. College, Kolhapur (2008)

SSC – Shri Siddhanath Vidyalaya, Lendave Chinchale (2006)