Tushar S. Wagh

Detail-oriented and organized Sr. Back Office Executive with Experience into Banking Operations who is extensively trained in spreadsheets and word processing. Highly effective at handling confidential information and identifying system improvements with ease.

MIS EXECUTIVE – CREDIT CARD OPERATIONS - SBI CARD

(2023-11 - 2026-02)

• maintain bre performance daily and monthly
• restart decline applications monthly
• cure rtb applications
• records data entry of three regions for dispatch
• accountable for approval ratio

ASSISTANT MANAGER – CUSTODIAL OPERATIONS - ICICI BANK LTD

(2016-09 - 2018-02)

• Executed pay out, clearing house deal, off market deal
• Ensure trade confirmation on NSE and BSE
• Performing NSDL and CDSL mismatch report on daily basis
• preparing daily and monthly MIS

Sr. Back Office Executive - RADM - AXIS SECURITIES LTD.

(2012-06 - 2016-09)

Accountable for completion of CRM Request within TAT as per customer request. Ensure filling of dockets is completed and sent to respective department. Prioritize and resolve customer queries to achieve high customer satisfaction.

Coordinate with internal department for data gathering and prepare Monthly and Weekly MIS. Performed reconciliation and ensured reconciliation reports shared with vendor (IML). Executed quality check for all home loan and personal loan documents.

Responsible to raise queries and suggest resolution for any discrepancy found with documents. Suggested innovative ideas for process reengineering to save time and efforts.

Back Office Executive – Fund/Investment Branch - MINDPOOL MANAGEMENT SERVICE

(2011-02 - 2012-05)

• Maintain records of Federal Bank Cheque and Other Bank Cheque
• Responsible for tracking Inward and Outward cheque entries in Finclip Banking System
• Coordinate with various internal teams for smooth conduct of back office operations
• Made copies, sent faxes and handled all incoming and outgoing correspondence

Bachelor of Commerce - Dr. Ambedkar College - Mumbai University (2009)

Higher Secondary School - Commerce - Mumbai Board (2006)

Secondary School Certificate - Mumbai Board (2004)