Tushar Sharma

QA/SDET Engineer with 2+ years of experience in Manual and Automation testing across Android, Web, API, CRM, and AI/LLM-powered applications. Immediately available to join. Hands-on experience with Appium, Selenium WebDriver, TestNG, and Playwright (TypeScript) for Android and web automation, strong API validation skills, and hands-on QA test strategy and process design, including testing approaches for non-deterministic AI/LLM outputs (schema testing, guardrail checks, RAG validation).

Experienced in functional, regression, smoke, integration, and end-to-end testing, with CI/CD pipelines (Jenkins, Git-based workflows) and Agile development. Passionate about delivering high-quality, reliable products.

QA / SDET Engineer at Lazulite Technology Services LLC (2026-05 – 2026-08)

• Implemented a QA process from scratch for a multi-tenant SaaS CRM — requirement reviews, test planning, functional/regression testing, defect triage, Jira reporting, and release sign-offs.
• Authored the QA Test Plan defining test strategy, scope, environments, severity/SLA guidelines, defect lifecycle, quality gates, and automation approach.
• Built a Playwright + TypeScript E2E automation framework using Page Object Model (POM), reusable fixtures, dotenv-based configuration, and authenticated session persistence (storageState) for the Next.js CRM.
• Designed a testing approach for the platform's AI agent (Lumen) to handle non-deterministic LLM output through contract/schema and guardrail testing.

Quality Assurance Engineer at Superfone (2024-08 – 2026-05)

• Owned end-to-end quality engineering for the Superfone AI Business Phone Dialer and CRM, covering telephony, CRM, AI call automation, and Android platforms.
• Developed and maintained Android automation frameworks using Appium, Java, Selenium WebDriver, TestNG, Maven, and Page Object Model architecture; automated regression suites covering Login, Dialer, Contacts, AI Receptionist, Google Business Profile, Review Campaigns, CRM workflows, and Call Management, achieving ~85% regression coverage.
• Performed Android debugging using Android Studio, ADB, Logcat, Charles Proxy, and Firebase Console; validated app behavior across Android versions, physical devices, and emulators.
• Led functional and edge-case testing of the AI Receptionist and AI Outgoing Sales Call Agent, covering intent recognition, LLM behavior, transfer/fallback logic, and call status transitions.
• Performed REST API validation using Postman and backend response verification via JSON payload validation; collaborated closely with product, backend, and AI teams during sprint planning and defect triage.

B.E. in Computer Science Engineering – Chitkara University (2020 – 2024)

High School – Him Academy Public School (2019 – 2020)