Uday Kumar

Proven Relationship Manager at HDFC Home Loans, adept in client acquisition and relationship management, leveraged sales expertise and exceptional communication to surpass performance metrics, enhancing revenue growth. Specialized in resolving client issues swiftly, ensuring trust and satisfaction. Demonstrated leadership in team collaboration and market analysis, contributing to significant business opportunities.

Relationship Manager, 01/2022 - Current

HDFC SALES, Hyderabad, India, IN

• Maintained knowledge on banking products and distribution to provide optimal service support.
• Achieved goals for sale of bank products and services, and exceeded performance metrics for customer service.
• Provided exceptional customer service, promptly resolving issues and maintaining client trust during resolution process.
• Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.
• Identified new business opportunities through diligent market research and analysis, contributing to increased revenue growth.
• Handled a high volume of customer calls on a daily basis. Or 'Increased sales by 10% than last month's individual performance.'
• Complied with established protocols and guidelines

Kasireddy Narayanreddy College of Eng And Research, Hyderabad, India, 05/2019

Bachelor of Technology : Mechanical Engineering

• Member of Hospitality team

Some College (No Degree) : Diploma in Mechanical Engineering

• Relevant Coursework and Training Programs: Completed offline training on CNC machines and coding at CITD MSME Tool room, Hyderabad.

Some College (No Degree) : Secondary Education