UdhayaKumar M

Dynamic Data Operations Professional & AI/LLM Specialist with 4.9+ years of experience in data annotation, ML operations, AI content evaluation, quality assurance, and process improvement. Expertise in creating and validating high-quality datasets, evaluating LLM outputs, and maintaining annotation quality standards. Proficient in data labelling, content moderation, prompt evaluation, workflow optimization, and stakeholder collaboration.

Consistently exceeded productivity and delivering high-accuracy datasets for ML models. Recognized with multiple awards for ownership, operational excellence, and project contributions.

ML Data Associate I at Amazon (2021-12 – Present)

• Created high-quality annotated datasets for Machine Learning and Artificial Intelligence projects.
• Performed text, image, and video annotation using industry-standard annotation platforms.
• Utilized AWS SageMaker Ground Truth for large-scale annotation projects.
• Managed and processed data within Amazon S3 environments.
• Worked as POC for task allocation, task monitoring, EOD reporting, and dashboard tracking.
• Performed as QA spot checks on annotated datasets to ensure accuracy and quality compliance.
• Conducted quality reviews and validation checks to ensure annotation accuracy.
• Applied established guidelines to generate reliable ground truth datasets.
• Collaborated with machine learning engineers and project stakeholders to support model training initiatives.
• Took an ownership in daily attendance tracking and weekly metrics.
• Trained and mentored new team members on annotation standards and operational processes.
• Contributed to multiple annotation projects including Content Moderation, Labels, Text tract, Faces, Liveness, Multimedia, and Bounding Box.
• Maintained annotation accuracy exceeding 97% across multiple projects.
• Reduced annotation errors by 20% through implementation of structured quality checklists.
• Contributed to multiple project successful Machine Learning and AI model deployments.
• Consistently exceeded productivity and quality benchmarks.
• Played a key role in onboarding and training new associates.

Technical Support Engineer at CMS IT Service (2021-02 – 2021-10)

• Installed, Configured, and troubleshot Windows operating systems.
• Provided technical support for desktops, laptops, hardware components, mail clients, Microsoft Office, and Production Software.
• Configured new hardware, installed and updated software packages, antivirus applications, and operating system patches.
• Managed LAN printers, scanners, IP address configuration, and DNS settings to support network connectivity.
• Resolved technical issues through ticketing systems and escalated complex incidents to appropriate support teams.

Bachelor of Computer Application in Computer Application – Madras University (2020)

Diploma in Computer Technology in Computer Technology – Central Polytechnic College (2017)