Udhayakumar V

Reconciliation Analyst with 2.6 years of experience in Retail Banking operations, specializing in account reconciliation, SEPA payment processing, and exception management using Intellimatch. Skilled in identifying and resolving discrepancies, handling client and customer requests, and generating Excel and Power BI reports to support accurate, timely financial close. Experienced in team handling and cross-functional mailbox coordination within a high-volume banking environment.

Reconciliation Analyst at Tata Consultancy Services (2023-04 – Present)

ABN AMRO Account

• Performed daily account reconciliation for ABN AMRO, one of the largest banks in the Netherlands, using the Intellimatch application to match and clear transactions.
• Investigated and resolved unmatched items and discrepancies across SEPA payment transactions, ensuring accurate and timely settlement of customer accounts.
• Handled customer and client requests related to savings accounts, ensuring requests were settled within defined SLA timelines.
• Managed shared mailbox queries from internal teams and clients, prioritizing and routing items to ensure timely resolution.
• Prepared and maintained MIS and reconciliation status reports using MS Excel and Power BI to support management reviews and audit requirements.
• Coordinated with team members on daily deliverables and supported team handling responsibilities as a senior process specialist.

B.Com – Raak Arts and Science College, Perambai, Tamil Nadu (2022)