Umang Kanada
Senior Microsoft Dynamics 365 F&O Functional Consultant | SCM & Manufacturing | Packaged App Development Team Lead
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About
Microsoft Dynamics 365 Finance & Operations Functional Consultant with 9+ years of ERP consulting experience delivering global implementations, system upgrades, and enterprise support programs across manufacturing and engineering industries. Currently at Accenture as a Packaged App Development Team Lead, leading large-scale AX and D365 environments across 20+ legal entities. Specialized in Supply Chain Management and Manufacturing — Production Control, Master Planning, Procurement, Sales, Inventory, and Subcontracting.
Proven track record in leading solution workshops, Fit-Gap analysis, UAT cycles, and successful global go-live programs.
Experience
Packaged App Development Team Lead – D365 F&O at Accenture (2022-10 – Present)
- Lead functional delivery for Microsoft Dynamics 365 F&O across SCM & Manufacturing modules for large-scale enterprise clients.
- Delivered AX 2009 → D365 F&O upgrade and multi-entity rollout implementations (20+ legal entities) for global manufacturing clients.
- Governed AMS support across 21 legal entities using ServiceNow — daily/weekly/monthly stakeholder reviews, SLA adherence, and reporting.
- Managed a team of 20 consultants across SCM and Manufacturing modules; improved ticket resolution efficiency by ~20–25%.
- Configured end-to-end processes: Production Control, Procurement, Sales, Inventory, Subcontracting, and Master Planning.
- Implemented sales order workflow automation (CS Team → Job Prep → Production → Purchase → Capacity Planner).
- Worked on Microsoft Copilot Agent for GAB requests; led UAT cycles, defect triage, and release management via Azure DevOps.
- Delivered go-live support, hypercare stabilization, and end-user training across international teams; onsite engagement in the UK(Wales/England).
Senior ERP Consultant – AX / BC / NAV at Previous Roles (2017-01 – 2022-10)
- Delivered 12+ end-to-end ERP implementations across Dynamics NAV, Business Central, and D365 F&O platforms.
- Led Fit-Gap analysis, solution workshops, FRD/FDD documentation, data migration, UAT, and go-live, and HyperCare across manufacturing, trading, and services industries.
- Implemented SCM modules: Procurement, Sales, Inventory, Warehouse, Quality Control, Production, and Master Planning.
Education
MBA in Operations & Marketing – Gujarat University
B.E. in Production Engineering – Gujarat Technological University
