Umar Saif

A dedicated and results-driven professional seeking a challenging position in a dynamic organization where I can apply my analytical, organizational, and creative skills to contribute to the company's success. Eager to leverage my academic background in commerce and business administration, along with hands-on experience in operations, to drive efficiency, support strategic goals, and grow both professionally and personally.

Officer – S4 - Tata Consultancy Services Limited - Lucknow

(2023-11-27 - 2026-02-23)

Operational Executive - Core Integra Consulting Services Pvt. Ltd. - Lucknow

(2017-01-01 - 2023-11-21)

Lead – Tata Building India Project - Core Integra Consulting Services Pvt. Ltd. - Lucknow

Duration: 2 Years

• Led the execution and coordination of the Tata Building India campaign across schools and institutions in Lucknow.
• Ensured alignment with TCS CSR objectives and maintained communication with stakeholders.
• Delivered workshops, sessions, and campaign drives to promote youth engagement and education.

Hub Infra Manager - Core Integra Consulting Services Pvt. Ltd. - Lucknow

Duration: 1 Year

• Managed infrastructure setup and maintenance for multiple hubs across the Lucknow region.
• Ensured operational readiness, compliance, and cost-effective infrastructure solutions.
• Supervised ticketing system operations, resolving infrastructure and service-related tickets raised by hub teams.
• Monitored ticket resolution timelines and coordinated with technical teams for quick issue closure.

City Head & City Spokesperson - Core Integra Consulting Services Pvt. Ltd. - Lucknow

Duration: 1 Year

• Acted as the primary point of contact for city-level operations and media communications.
• Represented the organization at external events and coordinated cross-departmental projects.
• Oversaw city-level ticket escalation management, ensuring timely resolution of operational and customer service issues.
• Handled customer technical queries and issues by coordinating with the technical team to ensure quick and effective resolution.

Regional Expansion Lead – North-2 - Core Integra Consulting Services Pvt. Ltd. - North-2 zone

Duration: 1 Year

• Oversaw the strategic expansion of business operations in the North-2 zone.
• Led coordination with vendors and internal teams to identify and launch new service areas.
• Managed regional ticket tracking and reporting, ensuring infrastructure, operations, and vendor-related tickets were resolved efficiently.

Vendor Manpower Deployment Lead - Core Integra Consulting Services Pvt. Ltd. - Lucknow

Duration: 2 Years

• Handled vendor coordination and manpower planning for large-scale deployments.
• Ensured workforce availability, onboarding, and performance monitoring for city-wide operations.

M.B.A. - Integral University (2017)

B.Com - Lucknow University (2012)

Intermediate - U.P. Board (2009)

High School - U.P. Board (2007)