Umar Siddhiq

Results-oriented Senior AR Executive with 10 years of experience in healthcare revenue cycle management and insurance claim processing. Proven expertise in accounts receivable followup, denial management, and claim resolution. Experienced in acting as Team Lead, managing team performance, conducting quality audits, and ensuring SLA compliance. Seeking to leverage leadership and operational skills in an Assistant Team Lead role.

Sr. AR Executive at Legacy Med Pvt. Ltd. (2022-08 – 2025-03)

Managed end-to-end AR follow-ups for US healthcare providers, ensuring timely claim resolution and reducing outstanding AR.

• Managed end-to-end AR follow-ups for US healthcare providers, ensuring timely claim resolution
• Reduced outstanding AR by consistently following up on aged claims and escalating high-value cases
• Handled insurance verification, denial analysis, and appeals to maximize reimbursement
• Led a team by allocating tasks, monitoring KPIs, and improving productivity
• Conducted quality audits and provided continuous training, improving process accuracy
• Maintained high productivity standards while ensuring compliance with billing guidelines

Sr. AR Executive & Process Coach – Dental RCM at Medusind Solutions India Pvt. Ltd. (2019-12 – 2021-05)

Managed claim lifecycle including eligibility verification, denial resolution, and AR follow-ups for dental RCM.

• Managed claim lifecycle including eligibility verification, denial resolution, and AR follow-ups
• Cleared backlog accounts and improved turnaround time for claim processing
• Trained and mentored new hires, improving team performance and quality metrics
• Led weekly team reviews and implemented quality improvement initiatives

Accountant at Elite Holidays Pvt. Ltd. (2017-03 – 2019-09)

Managed daily cash flow, receipts, payments, reconciliations, and financial reporting.

• Managed daily cash flow, receipts, payments, and reconciliations
• Monitored credit sales and reduced outstanding receivables through proactive follow-ups
• Prepared daily sales and financial reports for internal audit
• Ensured accurate bookkeeping and bank reconciliation processes

Sr. AR Executive – US Healthcare at WNS Global Services Pvt. Ltd. (2016-05 – 2017-01)

Performed charge entry, payment posting, and insurance follow-ups for US healthcare clients.

• Performed charge entry, payment posting, and insurance follow-ups
• Coordinated with US clients to resolve billing discrepancies
• Assisted in training junior associates and monitoring daily task assignments

Senior Process Associate – Great Plains (Invoice & Payments) at IQ Back Office India Pvt. Ltd. (2014-05 – 2015-10)

Processed vendor invoices and performed statement reconciliations using Great Plains ERP.

• Processed vendor invoices and performed statement reconciliations
• Managed month-end closures ensuring timely and accurate reporting
• Resolved vendor payment discrepancies and improved processing efficiency

Consultant – Great Plains & PDS (Airline Audit) at Sutherland Global Solutions (2011-01 – 2013-09)

Audited airline refunds, fare reissues, and tax calculations for international clients.

• Audited airline refunds, fare reissues, and tax calculations for international clients
• Identified revenue leakages and raised ADMs via BSP Link
• Maintained detailed waiver documentation using MS Excel

B.Sc. in Mathematics – Manonmaniam Sundaranar University (2011)