Umashankar Malla

I work for Hospitality industry past 22 years as Restaurant Manager in Pune and Hyderabad, From Business Management/ Staff Management/ Staff Training/ Inventory/ Guest Satisfaction/ Food and Beverage Trainer.

Taking Responsibility of the Business performance of the Outlet,

Analyzing and Planning Hotel/ Restaurant sales label and Profitable,

Organizing Marketing activities such as promotion Events, Discount Sceams,

Creating and Executing plans for Development wise sales and Profitability,

Staff Development

Responding to Customers Complaints

Coordinating the entire Operation of the Hotel / Restaurant during sedule Shifts

Ensureing that all Systems and Procedures are in Standard and Operating manuals are Followed

Promoting Service & Facilities of the Hotel / Restaurant in every possible ways.

12 Standard

Global institute of Hotel Management & Catering, Hyderabad