Umesh Babele

I am a motivated and customer-focused graduate with strong communication and problem-solving skills. I have experience handling customer queries, understanding user needs, and providing clear and effective solutions through chat and voice support.

Along with my customer support skills, I have basic knowledge of HTML and CSS, which helps me understand technical issues

I have hands-on experience as a Mechanical Engineering Intern, where I worked closely with teams to analyze processes, document workflows, and improve operational efficiency. During my internship at Maruti Suzuki Arena, I contributed to creating standardized training materials, identifying bottlenecks in assembly processes, and collaborating with supervisors to improve quality and performance.

I also completed practical training in CAD/CAM through MSME Technology Centre (Indo-German Tool Room), gaining exposure to industry tools, technical documentation, and structured problem-solving. These experiences have strengthened my communication skills, attention to detail, teamwork, and ability to understand and resolve issues effectively—skills that translate well into customer support and service-oriented roles.

am currently pursuing a Bachelor of Engineering in Mechanical Engineering from Shri G.S. Institute of Technology and Science. My academic journey has helped me build a strong foundation in analytical thinking, technical understanding, and structured problem-solving.

Alongside my degree, I have developed practical skills in web technologies such as HTML and CSS, basic software tools, and communication in both English and Hindi. My education, combined with hands-on training and projects, has prepared me to adapt quickly, learn new systems, and perform effectively in professional and customer-focused environments.