Housekeeping Attendant - Berkeley Services L.L.C. - Dubai U.A.E.
(2015-11 - 2017-09)
Housekeeping Attendant - W HOTEL dubai AL HABTOOR CITY - Dubai
(2017-10 - 2018-05)
Style Housekeeping - V HOTEL DUBAI, CURIO COLLECTION BY HILTON - Dubai
(2018-06 - 2019-01)
Supervisor - W Hotel MUSCAT - Muscat
(2019-02 - 2025-02)
Supervised daily housekeeping operations to ensure high standards of cleanliness, hygiene, and presentation across all guest rooms and public areas.
- Trained, coached, and evaluated housekeeping staff to maintain consistent performance and service quality.
- Assigned work schedules, delegated duties, and monitored staff productivity to meet operational requirements.
- Conducted regular inspections of rooms, corridors, and facilities, addressing deficiencies promptly. Ensured compliance with health, safety, and sanitation regulations.
- Managed inventory of cleaning supplies, equipment, and linen; placed orders and minimized wastage.
- Coordinated with front office, maintenance, and other departments to resolve guest issues efficiently.
- Handled guest requests, complaints, and special needs with professionalism and prompt follow-up.
- Maintained accurate records of staff attendance, room status, maintenance issues, and supply usage.
- Oversaw deep-cleaning schedules and special cleaning projects.
- Ensured proper use and maintenance of cleaning equipment and chemicals.
- Supported onboarding and training of new employees to uphold departmental standards.
- Reporting all maintenance issues including burned out lights
- Proper handling of chemicals
- Responding to talent complaints.
- Reporting hazards to manager
- Offered guest support for all times
- Tagged lost and found items and turns them in to administration
- Performed towel service responsibilities as required
- Stocked and maintained cleaning carts and storage rooms pantries
