Unc 0.1

Experienced Receptionist with over 3 years of experience in front desk operations and guest relations. Skilled in managing high-volume calls, guest check-ins/outs, and administrative tasks with high accuracy. Certified in Data Entry with strong proficiency in MS Office and billing software. Committed to providing exceptional customer service and maintaining a professional office environment.

Senior Receptionist / Front Office Executive (2021-05 – Present)

• Handle all guest inquiries, reservations, and complaints professionally to ensure a high level of satisfaction.
• Manage data entry, filing system, and daily reports using MS Excel and Word with a typing speed of 30 WPM.
• Efficiently handle billing, cash transactions, and basic accounting using Tally and billing software.
• Coordinate with different departments to ensure smooth day-to-day operations.

HSSLC in Arts – Mizoram Board of School Education (MBSE) (2019)

HSLC – Mizoram Board of School Education (MBSE) (2017)