Front Office Executive - Lance21 - Ashok Nagar, Chennai
(2024-03)
- Administer all guest departure on everyday basis and ensure compliance to all established manual and computer procedures
- Monitor all inquiries for reservation and manage all communication with clients for hotel rates and assist to increase revenue though occupancy
- Ensure optimal level of customer services for all guests and manage all communication with guests for check in and check out process
- Maintain neat and clean desk and lobby area at all times and greet all guests with courtesy
- Administer and perform all cashier functions and perform efficient cash drawer and ensure accuracy in calculating all credit card payments
- Analyze all hotel functions and maintain standards and recommend strategies to increase revenue for hotel
- Coordinate with laundry department and assist to clean guestrooms
- Uses suggestive selling techniques to sell rooms and to promote other services of the hotel
- Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms
Front office Executive - S Hotels - T.Nagar, Chennai
(2021-02 - 2024-03)
Front office Executive - Jaag Hotel - T.Nagar, Chennai
(2019-02 - 2021-02)
Front office Associate - Vijay Park Inn - Chennai
(2017-06 - 2018-01)
