Unnati Brid

CUSTOMER INSIGHTS at GODREJ LIVING / PROPERTIES (2025-04 – Present)

Focuses on community management and resident satisfaction with site maintenance, engineering services, and facility operations oversight.

Focuses on community management and resident satisfaction
Handles site maintenance, engineering services, and facility operations
Lead end to end facility operations site offices
Ensure workplace safety, hygiene and infrastructure
Drive workplace experience initiatives aligned to employee engagement and productivity
Vendor & contract management manage administrative vendors (facility management, security, housekeeping and pantry etc.)
Lead Negotiation, SLAS, renewals, and performance reviews
Ensure service quality, cost control and contractual compliance
Implement digital tools and automation for admin process (work order, asset tracking, and visitor management)
Standardize dashboard and MIS reporting
Manages resident interactions, complaints, and community engagement
Overseas operations across designated areas
Maintaining daily and monthly attendance of the staff including site housekeeping and security
Maintaining monthly cost sheet for payment
Handling vendor site payment on required basis as well as monthly services of the equipment

SENIOR EXECUTIVE ADMINISTRATOR at ASHAR GROUP (2024-06 – Present)

Senior administrative professional managing office operations, vendor relationships, ERP systems, and cost optimization.

Maintain daily adherence as per business requirements
Analyzing daily costing reports to drive cash collection
Handling basic office tasks, such as filing, delivering mail, answering emails and phone calls, and data entry
Good Vendor Contacts. Handling at negotiable level. Get to best rate seeing market
Preparing bills & other invoices
Handling far vision ERP System. Entering Invoices and handling payment
Coordinating schedules and managing calendars for multiple parties to ensure that activities are properly arranged with no conflicts
Arranging Stationery & other necessities of office & monitoring other house help staff
Entering and updating company, employee, and client records
Ordering, storing and distributing office supplies
Maintaining, repairing, or replacing office equipment
Directing, reviewing, and optimizing office operations to increase accuracy, productivity, and efficiency and reduce costs
Providing basic bookkeeping services
Handling housekeeping on floor for each department

EXPORT COORDINATOR at DEEJAY DISTILLERIES PVT LTD (2021-02 – 2024-05)

Export coordination and logistics management for international shipments including documentation, customs clearance, and carrier management.

Planning on production of brands for monthly execution of shipment process
Working closely with marketing team for product selling and planning
Looking for carrier process. Handling back-office documentation
Taking to client and sending and making pricing, Price list. Taking forward with picture quote. Taking new steps after shipment confirm from making performance invoice to cha process
Handling CHA (custom) agencies and freight forwarding
Doing billing, Payment and reconciliation of each shipment
Responsible for collecting and preparing necessary paperwork for export activities. Ordinating with the factory for import and export shipment
Created export documentation, reviews documentation before shipping provides confirmation and arrival estimation for product receiver
Coordinating with the production and logistics department and schedule Working closely with BRC DOCUMENTATION for in all checking and implementing
Handling DGFT SITE FOR e-BRC
ROADTEP AND LICENSING HANDLING

ADMIN PROFESSIONAL at OSR HOMES (Real Estate Firm) (2015-02 – 2020-02)

Administrative professional managing office operations, facilities, vendor contracts, and guest experience in real estate environment.

To ensure that all front house daily activities
Coordinate and manage day-to-day operations of the administrative department and staff members and ensure smooth and efficient operation of the offices
Plan and coordinate administrative procedures and systems and devise ways to streamline processes and improve operations and function of the department
Monitor office inventory, pantry and housekeeping supplies and coordinate raising of requisition for new material for all offices with attention to budgetary constraints
Monitor all administration-related costs and expenses. Prepare budget of administrative department
Coordinate and oversee facilities services, maintenance activities, security
Actively promote special offers, packages, and additional amenities to maximize revenue with customers
Utilize upselling techniques to enhance the guest experience and increase sales
Manage day to day functioning of all staff, especially office boys and have continuously visibility of their tasking
Vendor management and contracts
Answer all incoming calls and redirect them or keep messages
Receive letters, packages etc. and distribute them Prepare outgoing mail by drafting correspondence, securing parcels etc
Keep updated records

Associate in Business Development at APPCO Group India (2013-04 – 2015-01)

Business development professional focused on brand promotion through direct sales and revenue optimization.

Plan & execute the marketing agenda to promote brand via direct sales platform to increase revenue
Work on increasing the average revenue per sale
Develop relevant insights through consumer research projects

Marketing executive at Mt Educare ltd. (Mahesh tutorials) (2012-06 – 2013-03)

Marketing executive managing admissions, enrollment, and brand promotion through database calling and sales initiatives.

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