Director-Hotel Operations - Yolo Property Service Pvt Ltd - Bangalore, Karnataka
(2025-11)
Spearheaded the successful launch of a hotel, overseeing all aspects from project inception through pre-opening and operational readiness. Talent acquisition, brand creation, marketing strategy, and strategic positioning, ensuring a strong market entry and sustainable business performance.
General Manager - Starli Suites - Electronic City, Bangalore
(2025-05 - 2025-08)
126 Keys, 2 Banquet halls, 1 restaurant. Handling complete operations, sales, and reporting to Managing Director at Delhi.
General Manager - The Residences at CSE - Bangalore, Karnataka
(2024-04 - 2025-04)
68 Keys, 2 Banquet halls, 2 Restaurants, 250 Dormitories. Complete Responsibility upto GOP reporting to Managing partner.
General Manager - Hotel Ashok Inn - Davanagere, Karnataka
(2022-06 - 2024-04)
45 rooms, 3 restaurants and Bar, 1 coffee shop, 2 Banquet Hall. Complete Responsibility upto GOP reporting to Managing partner.
General Manager-Sales and Marketing - Prizma Hospitality Technologies Ind Pvt Ltd - Bangalore, Karnataka
(2018-01 - 2022-05)
Company in Hospitality technology space since 2002.
- Leveraged industry expertise to guide a hospitality technology company in the development of new products tailored to market demands.
- Designed client-focused solutions for the hospitality industry, ensuring successful project delivery and client satisfaction.
- Led new product developments, conducted product demonstrations, and carried out requirement analysis to meet client needs.
- Drove lead generation and key account management strategies, ensuring consistent business growth and long-term client relationships.
- Trained and mentored the sales team, attending corporate sales meetings and conducting product demonstrations while resolving client issues.
- Accountable for all sales initiatives and revenue generation across India, consistently exceeding targets.
- Developed and managed a network of offline channel partners across India, significantly boosting sales and market penetration
General Manager - The Planters Court - Chikmagalur, Karnataka
(2015-03 - 2017-12)
55 rooms, 2 Banquet Halls and 2 Restaurants with Bar attached.
- Enhanced operational efficiency and productivity by managing budgets, accounts and multitasking.
- Improved productivity while reducing staffing and operational costs by 12%.
- Devised and deployed successful marketing strategies, boosting Hotel ranking among Online channels
- Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
- Maintained organized, safe and clean hotel facility to keep productivity high and maximize customer satisfaction.
- Discovered areas of improvement by generating weekly, Monthly, quarterly, yearly operational and sales reports.
Territory Sales Manager - IDS Next Business Solutions Pvt Ltd - Bangalore, Karnataka
(2012-05 - 2015-02)
Market Leader In Hospitality technology space In India and asia pacific.
- Lead generation, demonstration and closure
- Requirement analysis, solution design with the help of pre sales team.
- Account Mapping at clients to achieve results.
- Competition mapping & Competition replacements
- MOM/QTQ/YTY pre discussed Target achievement.
- Targeted prospects in other territories through careful research of competitor products, services and trends.
- Collaborated cross-functionally with product development team, support team, marketing team towards achieving sales results.
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
- Handling all channel partner at Local level.
- Forecasting sales nos and set successful policies to achieve it.
- Motivated and mentored sales employees to enhance presentation, negotiation and customer relations abilities.
General Manager - Octave Hotel and Spa - Bangalore, Karnataka
(2010-12 - 2012-12)
45 rooms with 2 Large Banquet halls, 2 restaurants with Bar, Spa. Boutique Hotel.
- Profit Management: Responsible for driving Gross Operating Profit (GOP) and EBITA, consistently achieving margin targets and supporting the organization's financial growth.
- Occupancy & Revenue Growth: Successfully crafted and executed strategies that led to a 95% occupancy rate, significantly enhancing business performance.
- Budgeting & Financial Oversight: Organized budgets, managed P&L statements, and ensured the achievement of margin targets, consistently staying aligned with growth plans and financial objectives.
- Employee Retention & Development: Implemented various training programs that increased the monthly annual retention rate by 98%, enhancing team engagement and operational performance.
- Business Strategy & Operational Improvements: Developed and executed business strategies, along with creating systems and procedures that improved operational quality and team efficiency across departments.
- Comprehensive Operations Management: Oversaw budget implementations, employee reviews, training, scheduling, and contract negotiations, ensuring smooth and efficient day-to-day operations.
- Cost Reduction & Revenue Enhancement: Increased revenue streams by identifying and implementing cost-saving measures, optimizing schedules, and conducting variance and risk analysis to make informed corrective actions.
- Strategic Partnerships & Deals: Successfully signed a deal with Wipro Technologies for 5,400 room nights over six months, showcasing strong negotiation skills and business acumen
General Manager - Casa De Bangalore - Bangalore, Karnataka
(2008-03 - 2010-03)
48 Rooms, 2 restaurant with Bar, 1 Banquet Hall. Boutique Hotel.
- Started from pre-opening and reached breakeven after 5 months of operations.
- Responsible for Gross Operating profit and Reporting Ho at UAE.
- Established product as Niche hotel in Bangalore (6th best in Bangalore as per trip adviser) well ahead some of 5* hotels.
- Consulted management for future growth of organization as a chain of hotels and resorts.
- Reached occupancy pf 75% on 6 years operations and with ARR of Rs 3100/-.
Director of Operations - Inspirations Hospitality - Bangalore, Karnataka
(2004-03 - 2008-03)
A Hotel, Resort management and Mice company.
- Conference Organization (National & International): Successfully organized and managed both national and international conferences, overseeing all aspects from conception to execution, ensuring seamless delivery and high client satisfaction.
- Hotel & Destination Management: Managed key marketing contracts with prominent hotels and destination management companies, including Kamat Holiday Homes, Hotel Nova Goa, and Sand Pebbles Odisha, driving business development and enhancing service offerings.
- Client Recognition: Earned accolades from Ms. Eriko Kawaguchi, Secretary of the Japan India Cooperation Agency (JICA) in Bangalore, for outstanding service in organizing conferences for 500 delegates over two consecutive years.
- Established Client Portfolio: Developed and maintained relationships with high-profile clients such as Deutsche Bank, IBM, Walmart, Micro Labs, Aimil, TCI India, Gemini Tours, BHEL, IISC, Johnson & Johnson, Epson India Ltd., Zydus Cadila, Shell Solar, Intel, VAMNICOM, and Travel Corporation of India (TCI), contributing to long-term business partnerships and revenue growth.
Manager Operations / Jr Executive - Kamat Holiday Homes - Calangute, Goa
(1999-10 - 2004-02)
150 rooms, 2 large Banquet halls, 2 Restaurants. Promoted from Jr Executive (Oct 1999 - Mar 2000) to Manager Operations (Mar 2000 - Feb 2004).
- Resort Operations Management: Managed complete operations of the resort, reporting directly to the Group General Manager, ensuring smooth and efficient day-to-day operations and high service standards.
- Sales & Reservations Management: Oversaw sales and reservation functions, contributing to the resort's growth and consistent occupancy rates.
- Corporate Client Coordination: Successfully coordinated with chartered companies such as Thomas Cook, Cox & Kings, and Cosmos, facilitating seamless resort bookings and event management for high-profile clients.
- Revenue Growth & Expansion: Established the Mumbai sales office and achieved a remarkable revenue of ₹10 Lakhs within just 3 months, significantly boosting the company's presence in the region.
- Leadership in Sales Strategy: Spearheaded Mumbai sales operations for one year, generating ₹1.2 Crores in revenue in 2001 through strategic client engagement and market penetration.
- High-Value Corporate Deals: Negotiated and closed high-value deals, including a ₹4.8 Crore contract with Bharat Petroleum Corporation Ltd. in 2000, contributing significantly to revenue growth.
- Event Management Excellence: Successfully handled and coordinated major events, including the National Sports Meet for Indian Oil Corporation, hosting 600 delegates, and the BJP National Council Meeting with 500 delegates, demonstrating expertise in large-scale event execution.
Industrial Trainee - Cidade-de-Goa - Goa
(1998-10 - 1999-10)
A 5* Deluxe Beach Resort with 210 rooms. Specialized in front office operations, got an opportunity to work in almost all departments as handling of front office, reservations department, revenue management, floor, linen room, uniform room, and public area.
