Salon manager, Makeup artist at Tonifguy salon (2024-11 – Present)
- Managed daily salon operations, scheduling staff shifts and overseeing client bookings for optimal service delivery.
- Handled customer complaints with professionalism, resolving issues promptly to maintain a high level of service.
- Scheduled employees and oversaw customer appointment calendar to manage shifts and attain complete workforce.
- Booked client appointments and sent out reminder emails to avoid missed treatments.
- Delivered personalised beauty services and treatments based on client requests.
- Maintained accurate client records, detailing treatments administered, preferences and products used for future reference.
Salon manager, makeup artist at Geeftanjali studio (2022-06 – 2024-10)
- Oversaw salon employee performance, facility cleanliness, and sales.
- Maintained general appointment calendar and set shift schedules.
- Managed cash flow, business transactions, banking, and accounting processes.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Handled employee scheduling and coverage needs during business hours.
Salon Manager, makeup artist at Looks salon (2018-09 – 2020-10)
- Maintained organization of salon and cleanliness of each station with regular cleaning and floor sweeping.
- Promoted business through marketing initiatives and use of social media.
- Maintained clean and inviting salon atmosphere, complying with health and safety standards to ensure client well-being.
Salon Manager at Jawed Habib (2015-11 – 2018-07)
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Followed up with customers to increase satisfaction with purchases and services.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
