Usha Ankam

To pursue a challenging & growth oriented career in a company that offers right opportunities to enhance my knowledge, skills and enable me to learn & grow professionally by delivering the results effectively where my education and work experience will be utilized and will have valuable application.

Secretarial Assistant - Bharat Petroleum Corporations Limited (Mumbai) - Mumbai

(2025-07)

Payroll with GA Digital Web Word Private Limited

• Plan and manage travel arrangements (domestic & international)
• Book flights, hotels, local transportation, and prepare detailed travel itineraries
• Draft, review, and manage email communication, announcements, and notes
• Handle sensitive information with discretion and maintain professional communication standards
• Coordinate communication between Business Heads and internal/external stakeholders
• Manage end-to-end Outlook calendars
• Proactively resolve meeting conflicts and optimize time blocks
• Prepare meeting agendas, collect inputs, circulate minutes, and ensure timely follow-ups

Secretarial Assistant - Bharat Petroleum Corporations Limited (Mumbai) - Mumbai

(2024-07 - 2025-06)

Payroll with AarviEncon Ltd

• Plan and manage travel arrangements (domestic & international)
• Book flights, hotels, local transportation, and prepare detailed travel itineraries
• Draft, review, and manage email communication, announcements, and notes
• Handle sensitive information with discretion and maintain professional communication standards
• Coordinate communication between Business Heads and internal/external stakeholders
• Manage end-to-end Outlook calendars
• Proactively resolve meeting conflicts and optimize time blocks
• Prepare meeting agendas, collect inputs, circulate minutes, and ensure timely follow-ups

Executive-Verification operation & Email Support - Gowelnext Solutions Pvt. Ltd

(2021-12 - 2024-07)

• Worked in inbound customer service representatives, answer incoming calls and work with customers to resolve questions and fix potential problems
• Working on quality checks of final verification (Vcheck) and submit reports to client
• Ensuring accurate and timely completion of transactions to meet or exceed client SLAs
• Handling emails from different clients, arranging appointments for Vcheck & Vmer as requested

Senior associate cum Administration executive - Renewcell Cosmedica LLP - Mumbai

(2016-10 - 2021-03)

• Office Maintenance & Housekeeping
• Looking after AMC, Warranty
• Maintaining stationary records
• Preparation of MIS reports in MS Excel
• Management of peons and office boys
• Management of annual client engagement activities like Diwali gifts, annual calendars
• Assist in other admin activities
• Answer and screen incoming calls
• Manage all visitors
• Organize incoming and outgoing mail
• Assist with organization of company functions and events
• Office management and ensuring of timely Repair & Maintenance
• Office paperwork and managing schedule of senior management
• Manage Inward and Outward activities
• Arranging, handling Promoter requirements and all the Board meetings
• Events and Pantry management (Workshop, Board meetings & AGM)
• Regular audit of par stock of consumables, perishable material
• Prepare salary sheet, Expenses of Sales team Maintain daily sales record of salesman
• Quickly responding to queries relating to invoices and payments & follow up etc
• Assist with other projects as needed
• Maintaining monthly Inventory Sdata
• Arranging Workshop for New Doctors
• General office duties like maintain files, mails, Xerox, print, scan, fax etc
• Business Analysis Reports & MIS as per requirement for Sales
• Tracking, checking & coordinating for bills & payments of the branches, purchase related to branches. Co-ordinate with branch & function development team for admin related tasks of the branches if any
• Overall Administration & Infrastructure Management, Housekeeping, Cafeteria, Transport, Security, Lower staff management, Correspondence, etc
• Relationship management with banks for regular banking transactions & fund management
• Invoice generation & collection follow up with Distributors
• To process and disburse salaries and reimbursements on time

B.COM - Mumbai University (2011)

H.S.C - Maharashtra Board (2008)

S.S.C - Maharashtra Board (2006)