HR & Admin Assistant — HR Operations & Recruiting at DWA – Merkle B2B (Dentsu) (2023-02 – 2025-12)
- Reduced new-hire onboarding turnaround by 20% by redesigning documentation workflows and cross-team coordination for a 100+ employee organization.
- Improved hiring-data visibility for leadership by rebuilding ATS pipeline trackers, cutting reporting errors by 15% and reducing weekly reporting time by roughly 3 hours.
- Managed full-cycle hiring workflows — interview scheduling, stakeholder alignment, candidate communication — for 8–10 roles per quarter, improving average time-to-hire by 15%.
- Partnered with hiring managers across 5 departments to align hiring decisions with business timelines, contributing to a 10% improvement in candidate experience feedback.
Senior HR Executive — Full-Cycle Recruitment & Employee Relations at Echoboom Management Pvt. Ltd. (2022-05 – 2023-01)
- Led end-to-end recruitment across 4 business functions, closing 15–20 roles from sourcing through onboarding within an 8-month period.
- Increased offer-acceptance rate by 12% by conducting structured interviews and leading offer negotiations with candidates and hiring managers.
- Reduced attrition-related hiring costs by analyzing exit-interview data to identify 3 key attrition drivers, informing retention initiatives adopted by leadership.
Talent Acquisition Associate — IT Hiring (India & US Markets) at Norwin Technologies Pvt. Ltd. (2021-12 – 2022-05)
- Built a pipeline of 50+ passive candidates for technical roles across India and US markets using Boolean search and X-ray sourcing on LinkedIn.
- Reduced time-to-fill by 20% by managing simultaneous candidate screening and interview coordination across 8 concurrent open roles.
- Improved pipeline-tracking efficiency by 15% by redesigning recruitment dashboards used by the wider TA team.
Senior Customer Care Executive at Wakefit Innovations Pvt. Ltd. (2020-10 – 2021-08)
- Resolved 100+ complex customer issues monthly while maintaining a 90% customer satisfaction score, building the communication and stakeholder-management skills later applied to candidate engagement and offer negotiation.
