Guest Service Executive
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I am a 25-year-old guest-oriented personnel knowledgeable about internal operations and driven to increase guest satisfaction, department efficiency and solve problems. I aspire to work in a professional environment where I can utilise my experience and enhance my knowledge and skill set to achieve company goals.
With 2 years of experience in hospitality Front Office operations, I am confident in my ability to contribute positively to your renowned team while delivering exceptional guest experiences.
In my previous roles, I have developed a strong skill set in assisting VIP guests, ensuring their check-in/check-out is seamless and providing personalized services to meet their needs. I am experienced in managing group bookings, handling payment transactions, maintaining the highest standards of guest privacy, contributing luxury guest service, interpersonal, and upselling toward team efforts and business improvements.
Moreover, my strong communication skills, combined with fluency in English and French-speaking skills, allow me to interact with guests from diverse backgrounds.
B.Sc. in Hospitality and Hotel Administration, Institute of Hotel Management (IHMA), Ahmedabad, India
