Utkarsh Yadav

Results-driven Data Analyst with 1.5+ years of experience in telecommunications and digital operations, specializing in data-driven transformation and operational excellence. Proven expertise in Python, SQL, Tableau, and Power BI with demonstrated ability to analyze complex datasets, optimize processes, and deliver actionable business intelligence.

Certified Google Data

Analyst with strong foundation in automation, network analytics, and stakeholder management. Committed to leveraging analytical insights to drive innovation, enhance client value, and support organizational digital transformation initiatives.

Shift Manager - Technical at Electronic Media Monitoring Centre (EMMC), Ministry of Information & Broadcasting (2025-09 – Present)

Orchestrate 24/7 technical operations monitoring critical infrastructure performance and drive operational efficiency improvements through data-driven solutions.

• Orchestrate 24/7 technical operations monitoring critical infrastructure performance, ensuring 99.9% system uptime through proactive incident management and real-time resolution strategies
• Drive operational efficiency improvements by analyzing performance metrics and system logs, identifying bottlenecks, and implementing data-driven solutions that reduced mean resolution time by 25%
• Collaborate with vendor partners and internal stakeholders to streamline escalation workflows, enhance service delivery, and maintain SLA compliance across all operational parameters
• Lead continuous improvement initiatives by conducting root cause analysis on system failures and implementing preventive measures that enhance reliability and client satisfaction

Automated Operations Engineer at Ericsson Global India Ltd. (2024-10 – 2025-05)

Monitored multivendor IP/TXN nodes and conducted KPI analysis to ensure high network uptime and QoS alignment with business KPIs.

• Monitored multivendor IP/TXN nodes (2G/3G/4G/5G), analysing 1,500+ system alarms/month to ensure 99.98% network uptime and maintain QoS aligned with business KPIs
• Conducted regular KPI analysis for performance, availability, and reliability, enabling proactive RCA and troubleshooting to reduce incident resolution time to under 10 minutes
• Executed performance analysis on telecommunications infrastructure using statistical methods, identifying optimization opportunities that enhanced network reliability and customer experience
• Collaborated with cross-functional engineering teams to translate business requirements into technical solutions, ensuring alignment with organizational objectives and client expectations

Graduate Engineer Trainee at Ericsson Global India Ltd. (2024-03 – 2024-10)

Conducted in-depth analysis of network infrastructure data to identify performance bottlenecks and capacity planning requirements.

• Conducted in-depth analysis of network infrastructure data to identify performance bottlenecks, trends, and capacity planning requirements using Python and SQL
• Performed statistical analysis on network traffic patterns, providing actionable insights that supported strategic capacity planning and resource allocation decisions
• Contributed to process documentation and knowledge management initiatives, ensuring best practices and institutional knowledge retention

Bachelor of Technology in Electrical, Electronics & Communications Engineering – Dr. A.P.J. Abdul Kalam Technical University (2020 – 2024)