Team Lead at Sagility India Pvt. Ltd. (2026-04 – Present)
- Lead and manage a team responsible for Medical Coding, Cost Review, Medical Necessity Review (MNR), and Itemized Bill Review (IBR) processes.
- Monitor team performance, productivity, quality metrics, and service-level agreements (SLAs) to ensure operational excellence.
- Provide training, mentoring, and performance coaching to team members to enhance accuracy and efficiency.
- Conduct quality audits, identify process gaps, and implement corrective actions to improve outcomes.
- Analyze operational reports and performance data to drive continuous process improvement initiatives.
- Ensure compliance with client requirements, healthcare regulations, coding guidelines, and internal quality standards.
- Manage workload allocation, resource planning, attendance, and team engagement activities.
- Trained a Japan based AI model (TRUVETA MACHINE LEARNING).
Senior Medical Analyst at Omega Healthcare Pvt. Ltd. (2021-10 – 2026-04)
Promoted to senior medical data analyst in 2022 due to outstanding performance and expertise.
- Reviewed and interpreted medical records to extract clinically relevant information.
- Evaluated clinical documentation for completeness and accuracy.
- Applied ICD/CPT and clinical knowledge while reviewing patient records.
- Worked with US healthcare documentation and payer-related clinical information.
- Performed quality review and ensured compliance with client guidelines.
- Mentored junior analysts on abstraction methodologies and project workflows.
