Utsav Kumar Pandey

A focused professional with 4 years and 8 months of work experiences in various multiple industries like Consulting firm, Public Sector Unit, Gaming Domain, Real Estate field & IT industry. Proficient in writing and executing test cases and test scenarios with good exposure on Web & mobile application testing. Department at mapping client's requirements, custom designing solutions & troubleshooting for Testing.

Created and executed manual smoke, functional, regression, system, integration and exploratory tests.

Analysed Functional

Requirements and Business Specification as part of Static Testing on earliest stages of SDLC. Possess strong planning, communication, leadership, client servicing and people management skills. Well acquainted with Manual Testing, Performance testing and automation testing concepts.

Web Application QA Tester - Furnished Finder

(2023-07 - 2024-06)

Real estate (Product Owned Company). Tools used: Testrail, Jira, Kanban Board, Confluence, Postman, SQL, Xcode for simulators & Real devices, Trello, Figma, CRM tool like Zendesk, BrowserStack, MS Office. Testing techniques: Compatibility, Smoke, Sanity, Regression, Black Box Testing, End to End and UI testing, Exploratory testing, Functional testing, Front End Testing. Device platform: Web, Android, iOS. Browser: Mac – Safari & Chrome, Edge, Safari, Firefox and Chrome.

• Develop and execute test plans, test cases, and test scripts for Web & Mobile Applications
• Manually review pending changes to confirm requirements are met and function properly
• Identify, report, and track defects and issues through the testing lifecycle
• Collaborate with developers to ensure defects are addressed and resolved
• Ensure the quality and reliability of web applications prior to release
• Develop and maintain test documentation, including test plans, test cases, and defect reports
• Continuously improve our testing processes and methodologies

Software Engineer (F2 band) - Zensar Technologies LTD.

(2021-01 - 2023-03)

Work Area: Gaming Domain (Slots, Poker, Blackjack, Baccarat, Roulette games etc.).

Project: Derivco project (B2B).

Tools used: Agile Framework, Testrail, Charles, Jira, confluence, Postman, Papyrus, SQL, iTunes.

Testing techniques: Compatibility, Smoke, Sanity, Regression, Black Box Testing, End to End and UI testing, Exploratory testing, Hands-on using Game bench & Load testing (Non functional), A/B testing.

Device platform: Web, Android, iOS, iOS Native.

Browser: Mac – Safari & Chrome, IE, Edge, Safari, Firefox and Chrome.

• Write Test cases scenarios for functional testing for target application.
• Have to understand the different requirements from the client about game feature and regulations and make sure that game comply with that.
• Games come with different configuration that need to change for different regulations, we make sure that every config work well and integrate well with the game functionality
• Have to work with different studios so job includes understanding different architectures and their game behaviours.
• Responsible for creating Test cases, Test strategies, Time estimates, Test Plans and of course testing of the games.
• Preparing regular reports and analysis the data to eliminate the flaws and obtained better performance.
• Test Lead role – Fully handling the project from start to end.
• Understanding the scope of the project
• Performing release acceptance testing before accepting the release
• Writing Test cases sceneries for functional testing.
• Setting up the test rail as per the project scope for testing
• Making the test plan and send it for stakeholder approval
• Proactive communication with the clients during the project in progress
• Handling and sorting out team queries during testing
• Taking decision as a test lead while updating the defect resolutions.
• Seek help from the external team (Compliance, Helpfile, GTP, COE, SPIE team etc. or Higher management) to avoid conflict with Studio during defects closure
• Conducting RCA with team and studio for the Latent defect
• Making the Quality report for the project which goes more than Test Cycle 1.
• Daily scrum with clients to give the project update.
• Designed Optimization approach to reduce the testing time which has been approved and appreciated by the stakeholders
• Launching the game in all types of regulated markets
• Logging good & critical bugs using Jira tool
• Hands- on using game bench for performance testing
• Allocating multiple projects work to team member in a planned manner to cover and accomplish daily targets
• Preparing the status report of all the project and sending to the client on the daily basis
• Given KT sessions to team members and trained freshers.
• Worked overtime and on public holidays for the critical urgent projects
• Executing test cases for application on Web & Mobile platforms
• Handling and troubleshooting the tools and software used

Jr. Technical Officer - ELECTRONICS CORPORATION OF INDIA LTD.

(2018-11 - 2019-12)

Work Area: Application Testing (Mobile & Web App). Project: Surveillance System (B2C). Tools used: Test Rail, JIRA, Device Farm for simulators and real devices. Testing techniques: Smoke, Sanity, Regression, Black Box Testing, End to End and UI testing, Front End Testing. Device platform: Web, Android, iOS. Browser: IE, Edge, Safari, Firefox and Chrome.

• Write Test cases scenarios for functional testing for target application.
• Executing test cases for application on Web & Mobile platforms
• Handling and troubleshooting the tools and software used
• Preparing regular reports and analysis the data to eliminate the flaws and obtained better performance.

Intern in Strategic Program Management Office and Lean transformation team - KPMG Global Services Pvt. Ltd.

(2018-02 - 2018-08)

Tool Used: MS Office, MS Visio, MS Outlook, Skype Application.

• Process excellence: Developed process maps in consultation with relevant stakeholder groups. Also, identified the hand-over points between various teams involved. Projects in scope: Transport cost optimization, Provident Funds, IT Assets inventory optimization.
• Data analysis: Gathered primary & secondary data and supported the analysis of the same to glean meaningful insights & recommendations. Projects in scope: Expand Analysis, Single Time Sheet Projects.
• Executive presentations & reports: Prepared compelling presentations and reports for various projects under the purview of SPMO & Lean team, for executive reviews. Projects in scope: Hoteling, Transport cost optimization, Lean Mindset & Behavior, IT Assets inventory optimization and Disney project.
• Lean practice deployment: Supported in building of Lean practice & culture by facilitating team huddles in HR & Capability Hubs. Projects in scope: HR Recruitment Optimization

B-Tech - Electronics & Communications Engineering - Guru Gobind Singh Indraprastha University (2017) Delhi