Asst. Facility Manager – Housekeeping (Pre-Opening Project) - NMIA -Adani Airport Holding Pvt Ltd
(2025-01)
Working as part of the pre-opening team to set up and manage housekeeping and facility operations.
- Responsible for cleanliness, hygiene, and safety compliance across all airport areas.
- Preparing and following housekeeping schedules for terminal, airside, and landside areas.
- Handling manpower deployment, shift planning, and vendor coordination.
- Taking handover of terminal and operational buildings from the project team and ensuring readiness for housekeeping operations.
- Ensuring all cleaning work meets aviation and HSE compliance standards.
- Conducting area inspections and maintaining reports for management review.
- Supporting operational readiness trials before airport opening.
- Training staff on SOPs, safety, and use of modern cleaning machines.
- Coordinating with other departments for smooth day-to-day operations.
Housekeeping Manager - Mumbai Cricket Association on Recreation Centre - Mumbai
(2013-10 - 2025-01)
- Heading the department, in terms of cleaning and interiors of rooms with area of 16 acres
- Joined as Assistant Executive Housekeeper from 7-Oct-2013 ll 25-April-2016, promoted to Housekeeping Manager w.e.f 7-May-2016
- Preparing the budget for purchase of chemicals, cost controls, inventories, P&L, Laundry, pest control, uniforms designing, Flowers etc.
- Inspect guest rooms (VIPs) and Monitor super room cleaning.
Assistant Manager - Housekeeping - The Orchid Ecotel - Mumbai
(2013-05 - 2013-10)
- Responsible for duty allocation & Duty roasters of room attendant and supervisor.
- Taking care of effective training of room attendant and supervisor.
- In charge of equipment and maintaining proper monthly inventory.
- Assisting in departmental budgets.
- Responsible for public area audits & guest rooms
- Overlooking of Floor operations and responsible for overall cleanliness guest rooms.
- Ensuring of proper indenting procedure for weekly stores.
- Co-ordinate with the Front Office department on releasing of rooms and special guest requests (hard board, flower arrangements etc.)
- Responsible for supervision over laundry operation.
- Cost control analysis for departmental purchasing, requisition of supplies.
- Communicate and enforce Standard operating procedure of the department.
- Coordinating with engineering department for preventive maintenance of guest rooms and public areas periodically.
- Adherence to monthly Training calendar of the department and supervision over lost and found procedure.
- Responsible for Equipment care.
- Responsible for duty allocation on & Duty roasters of attendant, supervisor & Executives
- Responsible for managing 250 employees in Housekeeping and for ground maintenance & reporting to the VP operations and general manager.
Deputy Housekeeper - Four Points by Sheraton - Navi Mumbai
(2009-02 - 2013-04)
- Joined as Assistant HK Manager from 1-Feb-2009 to 25-April-2011, promoted to Deputy Housekeeper w.e.f 1-Jun-2011.
- Working with the organization on since project stage. Took handover from projects and go the hotel ready for the guests on time.
- Planned the housekeeping department from scratch like ordering of linen, designing the uniforms, negotiating and fixing with the right vendor for supplies.
- Second in command of the department, looking into cleaning and interiors of 150 rooms.
- Looking into purchase of chemicals, cost controls, inventories, P&L, Laundry, pest control, uniforms designing, Flowers etc.
- Assist the executive housekeeper in order to achieve and maintain the highest standard in cleanliness, hygiene, and comfort. Achieve the total guest satisfaction on by providing service, which is the best in class, and maximize organizational profitability through effective utilization on of all resources.
- Review the monthly business/occupancy reports and assist the Executive housekeeper in developing work plan
- Co-ordination with the external housekeeping agency for setting up standards and follow up SOP's
- Approximately 100 employees are reporting to me
- Staffing and scheduling of the department and allocation of duties.
- Ensure the service standards regarding cleanliness, amenities and maintenance in rooms and public areas are adhered.
- Manage the inventory of supplies, linen and equipment and maintain their records.
Senior Team Leader - The Park Luxury Boutique Hotel - Navi Mumbai
(2007-02 - 2009-01)
- Overlooking Public Area Operations.
- Responsible for Floor Operations.
- Controlling over Mini-bar expenses & maximizing Mini-bar revenues.
- Handling Guest Complaints
- Responsible for Linen, Mini bar & Asset inventories.
- Dealing with the suppliers.
- Taking care of uniform and Laundry.
- Assisting in respective departmental Budget.
Team Leader - Grand Hyatt - Mumbai
(2005-11 - 2007-01)
- Overlooking floor operations
- Supervision over room's cleanliness
- Overlooking desk operations
- Handling Guest Complaints
- Supervision on linen, laundry, Mini-bar & Operational Equipment inventories
- Overlooking Housekeeping Stores operations
- In charge of Mini-bar operations.
Housekeeping Supervisor - Heritage Hotel - Navi Mumbai
(2003-06 - 2005-10)
- Overlooking housekeeping operations. Supervision of rooms & public area cleanliness & operations.
- Overlooking desk operation.
- Updating & collections on of guest preference.
- Updating of lost & found items to guest profile.
- Responsibilities for all kind of inventory.
- Overlooking periodic cleaning schedules of the rooms public areas.
- Staffing and scheduling of the department and allocation of duties.
- Reporting to executive housekeeper.
- Plan and implement preventive maintenance and cleaning schedules for rooms
Industrial Trainee - Heritage Hotel - Navi Mumbai
(2001-09 - 2002-02)