Vaibhav Agarwal

Willing to work as a key player in a challenging and creative environment Creative and adaptable, I bring strong communication and problem-solving skills to any marketing team. I excel in understanding customer needs and crafting compelling messages that resonate. With knack for teamwork and collaboration, I easily build relationships and drive projects forward. Always eager to learn and grow, I quickly adapt to new challenges and environments.

ASSISTANT MANAGER at JK Cement Ltd. (2025-04 – Present)

• Resolved escalated customer complaints by offering practical solutions and maintaining professionalism.
• Managed sales pipeline efficiently, ensuring consistent flow of business and meeting of sales objectives.
• Established pricing and delivery terms based on current market trends and costs.
• Oversaw after-sales support services, ensuring high levels of customer satisfaction and repeat business.
• Built new business partnerships to drive customer acquisition and generate revenue.
• Coordinated with marketing department to create compelling sales campaigns and promotional activities.
• Acted as the primary point of contact for key accounts, building strong relationships and ensuring customer loyalty.
• Optimised sales methods to best acquire, develop and retain customers.
• Identified and pursued new business opportunities in untapped markets, expanding company reach and influence.

SR. MARKETING EXECUTIVE at JK Cement Ltd. (2021-01 – 2025-04)

• Handling key accounts, distributors/wholesalers, retail stockists, and retailers/dealers on a regular basis.
• Conducting meetings such as Painters' Meeting, Contractors' Meeting, and Retailers' Meeting.
• Maintaining daily sales reports, following up on stockists' outstanding accounts, reconciling stockist accounts every month, delivering daily sales targets, and communicating monthly stockists and schemes.
• Handling the White Cement Division, Decorative Paints.
• Providing after-sales service and resolving their queries and complaints.
• Recognised in 2022 for the Team Excellency Award.

MARKETING EXECUTIVE at JK Cement Ltd. (2019-04 – 2020-12)

• Meeting with distributors, retailers, contractors, and painters on a regular basis.
• Conducting meetings on a regular basis, such as Painters' Meeting and Contractors' Meeting.
• Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends.

PROJECT SALES EXECUTIVE at JK Cement Ltd. (2016-09 – 2019-03)

• Visit project sites, meeting with builders, contractors, architects, retailers, and stockists.
• Site conversions, collecting purchase orders, and payment follow-ups.
• Product sampling at sites, describing our product quantities to clients.

SOFTWARE IMPLEMENTATION MANAGER at Osypn Technology Pvt. Ltd. (2015-07 – 2016-08)

• Meeting new clients, and projects.
• Giving presentations to clients.
• Support clients with software training.
• Monitoring the performance of clients.
• Handling client queries and concerns.
• Managing the reports.

ACCOUNT MANAGER- SME at Reliance Communication Ltd. (2015-04 – 2015-06)

• Company visits for corporate sales.
• Meeting with the Admin and IT departments of the companies.
• Maintaining relationships with clients.
• Taking purchase orders.
• Data Management.
• Giving daily reports.

CUSTOMER RELATIONSHIP EXECUTIVE at HT Media Ltd. (2014-11 – 2015-04)

• Sales.
• Lead generation.
• Business development by converting customers from competitors.
• Keeping an eye on competitors' activities and timely updates to seniors.
• Handling customer queries and concerns.
• Data Management.
• Reporting to Team Leader

MBA in Marketing – Beehive College of Mgnt and Tech (2014-01)

B.Com – College of Professional Education College (2012-01)

12th in Commerce – Subhash Pub Sch (2009-01)

10th in Science – St. Xavier's High Sch. (2007-01)