Business Analyst at Cloudnits (2023-06 – 2025-06)
- Requirements Elicitation & Analysis: Collaborated with product owners, business stakeholders, and development teams to gather, analyse, and refine business requirements for workflow and claims management solutions, ensuring alignment with business objectives and user needs.
- User Story & Functional Documentation: Translated stakeholder requirements into 120+ user stories, functional specifications, and acceptance criteria using Jira and ClickUp, enabling development teams to deliver sprint-ready features with clear business context.
- Process Mapping & Workflow Optimisation: Created workflow diagrams, process maps, and business process documentation to identify operational inefficiencies and support continuous improvement initiatives across product delivery cycles.
- Agile Delivery & SDLC Support: Worked within Agile and SDLC frameworks to support end-to-end project delivery, participating in backlog refinement, sprint planning, sprint reviews, daily stand-ups, and release coordination activities across 40+ sprint cycles.
- Stakeholder Management & Communication: Coordinated with 10+ business and technical stakeholders to manage requirement changes, provide project status updates, and ensure alignment throughout the product development lifecycle.
- User Acceptance Testing (UAT) & Validation: Supported 30+ UAT cycles by validating delivered functionality against business requirements, documenting defects, coordinating stakeholder feedback, and ensuring successful feature sign-off prior to release.
- Business Process Improvement: Contributed to workflow and claims management initiatives by analysing existing processes, identifying improvement opportunities, and supporting solution implementation that enhanced operational efficiency and user experience.
Business Analyst at Biorev (2022-11 – 2023-06)
- Requirements Gathering & Documentation: Collaborated with business stakeholders and technical teams to gather, analyse, and document 100+ business and functional requirements, maintaining project artefacts including meeting minutes, risk registers, status reports, and requirement documentation.
- Agile Project Planning & Backlog Preparation: Supported Agile project planning across 20+ sprint cycles, facilitating backlog preparation, story refinement, sprint scoping, and task prioritisation to ensure sprint-ready requirements and effective scope management.
- Stakeholder Coordination & Communication: Coordinated communication between 10+ stakeholders including development teams, business users, and management, ensuring alignment on project objectives, requirement changes, delivery timelines, and key milestones.
- Risk & Delivery Management: Maintained and monitored 30+ project risks, issues, and dependencies, proactively escalating blockers and supporting mitigation activities that contributed to 95%+ on-time milestone achievement.
- Sprint Execution & Jira Management: Supported sprint coordination, backlog grooming, and task tracking using Jira, ensuring visibility of progress, issue resolution, and adherence to Agile delivery practices.
- Process Improvement & Workflow Analysis: Analysed operational workflows and identified process improvement opportunities, contributing to initiatives that streamlined project execution and improved team collaboration.
- Reporting & Executive Updates: Prepared weekly project dashboards, progress reports, and executive summaries for stakeholders and senior leadership, providing visibility into project health, delivery status, risks, and upcoming priorities.
Technical Recruiter at Collabera (2022-01 – 2022-11)
- Requirements Elicitation & Stakeholder Analysis: Collaborated with 15+ hiring managers, business leaders, and client stakeholders to gather, analyse, validate, and document business and functional requirements across 50+ technology hiring mandates, ensuring alignment between workforce objectives and delivery expectations.
- Data Analysis & Pipeline Reporting: Managed and analysed ATS data for 500+ candidate profiles, developing KPI dashboards and funnel reports that tracked sourcing effectiveness, conversion rates, time-to-fill metrics, and pipeline health to support data-driven decision-making.
- Business Process Evaluation & Validation: Conducted structured assessments against predefined qualification frameworks and business requirements, evaluating 300+ candidate profiles and ensuring accurate alignment between stakeholder requirements and delivery outcomes.
- Stakeholder Management & Requirement Scoping: Partnered with 15+ stakeholders to define hiring scope, prioritise business requirements, establish delivery timelines, and manage expectation alignment throughout the engagement lifecycle.
- Process Documentation & Knowledge Management: Created and maintained 20+ process documents, SOPs, workflow maps, and requirement artefacts, improving process standardisation, reducing onboarding effort, and enhancing operational consistency across the team.
- Workflow Coordination & Lifecycle Management: Managed end-to-end delivery activities across 10-15 concurrent mandates, tracking dependencies, risks, milestones, and deliverables while maintaining 95%+ SLA adherence and consistent stakeholder communication.
- Process Improvement & Operational Efficiency: Identified workflow bottlenecks through data analysis and stakeholder feedback, contributing to process optimisation initiatives that improved reporting accuracy, reduced turnaround times, and enhanced team productivity by approximately 20%.
- Executive Reporting & Performance Tracking: Prepared weekly and monthly performance reports for senior leadership, presenting sourcing KPIs, delivery metrics, risk indicators, and operational insights to support strategic workforce planning.
Management Trainee at Manik Motor (2026-05 – 2026-07)
Observed and supported day-to-day operations and management workflows within an automotive dealership, gaining practical exposure to business processes.
- Assisted in coordinating between sales, service, and administration departments to ensure smooth operational efficiency.
- Supported the sales team in understanding customer acquisition processes, walk-in lead handling, and post-sale follow-up procedures.
- Analysed dealership performance data and assisted in preparing MIS reports for management review.
Social Media Marketing Intern at MobiGarage via Intern Shala
- Planned and executed social media content strategies to increase brand visibility and audience engagement for MobiGarage.
- Analysed post performance metrics to optimise content calendars and posting schedules for maximum reach.
- Collaborated with the marketing team to align social media campaigns with broader business objectives.
Business Analyst Intern at Stanza Living
- Conducted comprehensive funnel analysis to track the student journey and identify drop-off points to improve lead conversion to confirmed residents.
- Analysed volume and source of incoming traffic to optimise top-of-funnel activities and increase total occupancy.
- Prepared data-driven reports supporting operational and marketing decisions.
Production & Manufacturing Intern at Tata Commercials
- Assisted in production workflow observation and operational process understanding.
- Worked with teams to understand manufacturing and quality management processes.
