Vaishali Gupta

Highly motivated MBA professional with a strong foundation in Human Resource and Marketing, seeking to leverage analytical and Interpersonal skills to drive strategic initiatives, foster positive work environments, and achieve professional development.

Business Development Executive - Unacademy, Sorting Hat Technologies Pvt. Ltd.

(2026-02)

• Managed the end-to-end sales funnel by reaching out to prospective learners, qualifying leads, and converting them into paid subscribers.
• Acted as a career mentor, helping students understand various exam categories (UPSC, CAT, JEE, etc.) and recommending tailored Unacademy subscription plans to meet their goals.
• Maintained 100% data accuracy in the CRM (like Salesforce or LeadSquared), tracking every interaction and providing feedback to the marketing team on lead quality.

CRM Executive - Hari Prasad Gopi Krishna Saraf Pvt. Ventures, Aisshpra Gems and Jewels Pvt Ltd.

(2025-05 - 2026-01)

• Act as the main point of contact, resolving inquiries and complaints to ensure high satisfaction.
• Use CRM insights to track trends and drive strategic process improvements.
• Perform proactive outreach and collaborate with Sales to improve lead conversion.
• Create and implement initiatives specifically designed to keep customers loyal.
• Partner with Sales and Marketing, to provide a frictionless customer journey.
• Track and report on KPIs (like CSAT and feedback) to guide executive decision-making.

HR Executive Intern - Hari Prasad Gopi Krishna Saraf Pvt. Ventures, Aisshpra Gems and Jewels Pvt Ltd.

(2023-07 - 2023-09)

• Successfully completed a comprehensive internship, gaining practical experience in HR operations.
• Developed and maintained critical tracking spreadsheets using MS Excel for efficient data organization.
• Assisted with crafting effective job postings and descriptions, streamlining recruitment processes.
• Contributed to the development and implementation of onboarding programs for new employees.

Masters of Business Administration - Human Resource and Marketing - Deen Dayal Upadhyaya Gorakhpur University (2022 - 2024)

Bachelors of Arts - CRDAM PG College (2019 - 2022)

Intermediate - UP Board (2019 - 2019)

High-School - UP Board (2017 - 2017)