Associate - Operations
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Highly organised and self motivated person at a challengng position in a reputable organisation to expand and utilise my learning, knowledge and skills. Possess excellent communication skills and have an eye for detail. Willing to look out for opportunities to help me better in my skills.
The position is solely dedicated to help creating a happy journey for the customer without any hassles. Position is customer centric. We recieve order of cx that may have issues and we need to ensure it is sorted and the order progresses fine responsiblities include
We need to research about the order and fine oit the fault if any
Find ways to amend the fault and bring back the order in a way it can progress fine
Present ideas and actions to authorities to make the customer journey more effective.
