Vaishnavi Shendurkar

Customer-focused professional with experience in Amazon Seller Support, banking operations, and equity research. Skilled in resolving seller issues, maintaining SLAs, process improvement, documentation, and cross-functional collaboration. Seeking opportunities in customer support, operations, or business services where I can contribute to operational excellence and customer satisfaction.

SPS Associate at Amazon

• Provided support to Amazon sellers across FBA, B2B, Handmade and Custom programs.
• Resolved account health, order management and fulfillment issues.
• Maintained SLA compliance and documented customer interactions.
• Collaborated with internal teams to improve support processes.

Management Trainee at Suryoday Small Finance Bank

• Coordinated daily activities between bank branches and RBI.
• Supported financial operations, compliance, and customer queries.

Equity Research Analyst Intern at Growth Arrow Ltd

• Conducted market research and analyzed stock market trends.
• Developed understanding of financial modelling and investment strategies.

PGDM – Institute of Management and Development Research (IMDR)

Bachelor of Commerce – Shivaji University