Medical billing executive at 4D Global Medical Billing Services Pvt Ltd (2024-10 – 2026-05)
1.6 years of experience in medical billing wholesalers to enhance my performance in 4D GLOBAL, proficient in creating and maintaining patient demographics records, Insurance eligibility entering charges, and processing payments.
- Skilled in using billing software such as CollaborateMD, Imagine, Tebra, eClinicalWorks (ECW), Allscripts, Healthpac and Gorev with hands-on expertise in contractual adjustments, coinsurance, copay, deductible, and write-off adjustments posting through EOBs and ERAs.
- Adept at working collaboratively within billing teams to ensure accurate claim submission and timely reimbursements while maintaining compliance with healthcare regulations.
- Responsible for generating and submitting clean claims through clearinghouses, monitoring claim status, and resolving billing discrepancies to ensure timely reimbursements.
- Collaborated effectively with billing teams to maintain compliance with healthcare regulations, improve billing accuracy, and support efficient revenue cycle operations.
Medical billing associate at MAE Healthcare Solutions (2022-08 – 2024-08)
Performed end-to-end medical billing activities, including patient demographics (DEMOS), charge entry, and payment posting using ERA and EOB documentation.
- Registered patients and accurately maintained demographic, insurance, and payment information to support efficient billing operations.
- Established patient financial responsibility by verifying insurance coverage, copayments, deductibles, and outstanding balances for current and future visits.
- Utilized CollaborateMD and Imagine software to perform charge entry, payment posting, claim management, and billing documentation.
- Generated practice-specific reports and maintained billing records to support operational and financial reporting requirements.
Credit admin executive at Shriram City Union Finance Ltd (2019-04 – 2020-11)
Conducted detailed pre-screening and verification of loan application documents to ensure completeness, accuracy, and compliance with organizational policies.
- Reviewed customer financial records, including Income Tax Returns (ITR), bank statements, and loan history, to support informed credit evaluation and decision-making.
- Performed credit assessments by generating and analyzing CIBIL reports, conducting internal dedupe checks, and verifying customer creditworthiness.
- Prepared Credit Authorization Memos (CAM), documented observations, raised discrepancies with the sales team, and coordinated with Credit Managers for timely case approvals.
- Coordinated with Field Investigation (FI) and Fraud Control Unit (FCU) vendors to facilitate customer verification and ensure adherence to risk management procedures.
- Collaborated with Sales, Credit, and Operations teams to resolve documentation and loan disbursement queries while maintaining smooth workflow and turnaround time.
- Verified loan disbursement documentation to ensure compliance with company policies and regulatory requirements before final approval.
- Generated daily and monthly MIS reports to support management in monitoring operational performance and business metrics.
- Conducted customer awareness calls to educate borrowers on timely EMI payments and promote healthy repayment practices.
- Effectively managed multiple applications and maintained high levels of accuracy and productivity during peak month-end processing volumes.
Senior executive at Osource India Pvt Ltd – C/O (Aditya Birla Capital) (2018-02 – 2019-03)
Performed detailed pre-screening and verification of loan application documents to ensure completeness, authenticity, and compliance with company policies.
- Generated and analyzed CIBIL reports to assess customer creditworthiness and support the loan approval process.
- Prepared Credit Approval Memos (CAM) by compiling customer financial information, credit analysis, and underwriting recommendations.
- Conducted underwriting activities using the R-System application while evaluating customer eligibility based on organizational lending guidelines.
- Performed tele-verification with customers to validate application details and coordinated follow-up on Customer Profile Verification (CPV) reports.
- Managed the loan disbursement memo process and coordinated with FCU, Operations, and Credit teams to facilitate timely loan booking and disbursement.
- Maintained monthly MIS reports by compiling operational data and providing timely reports to support business performance and decision-making.
- Worked closely with cross-functional teams to resolve documentation discrepancies, improve process efficiency, and ensure adherence to internal compliance standards.
Credit Officer at Sysoft Infotech India Pvt Ltd – C/O (RBL Bank Ltd) (2016-10 – 2018-01)
Conducted pre-screening and verification of loan application documents to ensure accuracy, completeness, and compliance with company policies.
- Entered customer details and loan-related information into the RUPEE POWER system while maintaining high standards of data accuracy and confidentiality.
- Generated and analyzed CIBIL reports to assess customer creditworthiness and support the credit evaluation process.
- Prepared Credit Approval Memos (CAM) by compiling customer financial information and documenting credit assessment findings.
- Performed tele-verification with applicants to validate information provided in loan applications and coordinated follow-up on Customer Profile Verification (CPV) reports.
- Managed the loan disbursement memo process and coordinated with FCU, Credit, and Operations teams to ensure smooth loan booking and timely disbursement.
- Maintained monthly MIS reports by tracking loan processing activities and providing operational reports to management.
- Collaborated with cross-functional teams to resolve documentation discrepancies, address operational queries, and improve process efficiency.
- Handled multiple loan applications simultaneously while ensuring accuracy, adherence to turnaround time (TAT), and compliance with internal quality standards.
Dox officer at Caliberhr Human Capital Services Pvt Ltd (2013-09 – 2016-10)
Performed pre-screening and verification of KYC documents for salaried and self-employed loan applicants to ensure compliance with company policies and regulatory requirements.
- Entered customer information and loan-related data into CRM and FinnOne APS systems while maintaining high standards of accuracy and data integrity.
- Generated and reviewed CIBIL reports to support credit assessment and loan processing activities.
- Conducted tele-verification for salaried applicants and coordinated with Field Investigation (FI) teams to validate customer information and supporting documents.
- Prepared monthly MIS reports and dashboard summaries to provide management with insights into loan processing activities and operational performance.
- Managed credit-related documentation, including Credit Approval Memos (CAM), Post-Dated Cheques (PDC), NACH mandates, and insurance documentation for personal loan applications.
- Performed quality checks on loan files by verifying CAM documents, CIBIL reports, bank statements, cheques, and supporting records before loan disbursement.
- Coordinated with Central Operations teams to facilitate timely loan booking and ensure smooth disbursement of approved applications.
- Maintained a First Time Right (FTR) score of 95% by ensuring documentation accuracy, quality compliance, and adherence to internal processing standards.
- Demonstrated strong attention to detail, multitasking abilities, and effective coordination with cross-functional teams to meet operational turnaround time (TAT) targets.
