Varnana Rajeev

Undergoing training in IT service management, technical troubleshooting, incident handling, and professional communication. Developing skills in analyzing technical issues, identifying root causes, and providing structured solutions following standard support processes. Building proficiency in IT support workflows, documentation, escalation procedures, and effective customer communication.

Analyst Trainee at Cognizant (2026-01 – Present)

• Undergoing training in IT service management, technical troubleshooting, incident handling, and professional communication.
• Developing skills in analyzing technical issues, identifying root causes, and providing structured solutions following standard support processes.
• Building proficiency in IT support workflows, documentation, escalation procedures, and effective customer communication.

Gen-AI Developer Intern at Talrop (2024-12 – 2025-12)

• Architected a scalable multimodal content moderation system utilizing Mistral and Meta Vision, reducing manual moderation workload by 40%.
• Implemented asynchronous task scheduling using Celery to handle high-volume reporting queues, optimizing system throughput and preventing timeouts under load.
• Engineered automated data pipelines using N8N and parsing unstructured inputs into PostgreSQL and significantly reducing data entry overhead.

Bachelor of Computer Applications in Computer Applications – Bharata Mata College of Arts and Science (2023-01 – 2026-12)