Varshini Madhan
Senior Client Service Executive transitioning into Human Resources
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About
Detail-oriented professional with 2.6 years of experience as a Senior Client Service Executive specializing in Medical Record Analysis, transitioning into Human Resources with a certified foundation in HR Generalist and Talent Acquisition practices. Brings strong stakeholder communication, people coordination, data handling, attention to detail, and process management skills directly transferable to recruitment and HR operations. Completed hands-on HR certification covering sourcing, onboarding, and HR compliance, with a project-based understanding of the end-to-end hiring lifecycle.
Experience
Senior Client Service Executive at Medrona Medical Billing Pvt. Ltd. (2023-11 – 2026-07)
Healthcare operation / Medical records
- Coordinated with teams and stakeholders for smooth workflow.
- Maintained accurate and confidential medical records and documentation
- Resolved queries and ensured timely task completion.
- Supported 5+ new team members and maintained process quality.
Education
Bachelor of commerce (B.com) in Commerce (General) – SRM University (2020 – 2023)
