Technical Analyst - Computacenter India Private Limited - BASF
(2023-12)
- Managing IAM lifecycle activities including provisioning, deprovisioning, account monitoring, access reviews, and authentication support across enterprise systems.
- Implemented Role-Based Access Control (RBAC) to streamline user permissions and reduce security risks.
- Administering Active Directory and LDAP, including group membership management, account transfers, and privilege modifications.
- Managing user account creation, modification, and deletion in Windows environments using Active Directory.
- Supporting OKTA provisioning, Single Sign-On (SSO), and Multi-Factor Authentication (MFA) processes.
- Experience in installing, configuring and customizing access manager and directory server.
- Troubleshooting user access and authentication issues while ensuring SLA adherence.
- Creating and maintaining IAM process documentation, knowledge articles, and operational procedures
- Contributing to project transitions, training activities, and process improvement initiatives to enhance operational efficiency.
Associate Technical Analyst - Computacenter India Private Limited - BT
(2021-12 - 2023-12)
- Managed the provisioning and de-provisioning of access, ensuring timely completion of access requests within SLA.
- Monitored access request queues, ensuring no breaches of SLA timelines.
- Oversaw the full lifecycle of the Role-Based Access Control (RBAC) process.
- Collaborated with the automation team to develop and execute test cases and conduct User Acceptance Testing (UAT) for process automation.
- Organized and delivered training sessions as needed.
- Analyzed access control measures and contributed to ongoing process improvements.
- Responsible for the creation and modification of roles and permissions based on client-specific requirements.
- Generated Leaver reports and managed the removal of access for users identified as leavers across the organization.
- Participated in internal audits related to access management.
Web Developer - Highminds Systems India Private Limited
(2019-06 - 2021-07)
- Designed and developed responsive websites based on client requirements and specifications.
- Implemented user-friendly and mobile-compatible web features.
- Optimized web pages for speed, usability, and cross-browser compatibility.
- Performed testing and debugging to ensure websites were error-free and efficient.
- Enhanced code reusability and maintained frontend quality standards.
- Collaborated with clients and incorporated feedback for continuous improvements.
- Participated in requirement analysis and provided technical suggestions for better implementation.
- Coordinated with team members to deliver projects within deadlines while maintaining quality standards.
