Varun Fatwani
Custody Business Officer
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About
A detail-oriented financial professional with 5+ years of experience in fund accounting, custody operations and client servicing across global financial institutions including Citi, Northern Trust and Enfusion (CWAN). Strong expertise in NAV calculation, trade settlement, reconciliations, corporate actions and hedge funds operations with proven ability to manage high-volume transactions, ensure regulatory compliance and deliver client-focused solutions
Experience
Custody Accounting/Client Services Officer at Citi Bank
(2025-08 – Present)
- Act as a First Point of Contact for internal/external clients for any kinds of queries raised. Executing daily 300+ securities transactions with high settlement accuracy.
- Act as a First Point of Contact for internal/external clients for any kinds of queries raised
- Executing daily 300+ securities transactions with 99% settlement accuracy and analytical insights to the traders, enhancing trading decisions and risk managements
- Contributing to the comprehensive review of equity and derivative products, supporting product lifecycle management
- Managing the processing of various SWIFT (MT54x, MT565, MT564, MT940/950 etc.) messages, ensuring accurate and timely execution of client instructions
- Maintaining strict adherence to audit and control policies, safeguarding operational integrity and compliance standards
- Proactively identify, escalated and collaborated with cross-functional teams to resolve complex transactions processing efficiently
- Monitoring operational processes, recommending and implementing solutions to mitigate risks and enhance banking security
- Identifying and resolving intricate securities and derivative settlement challenges, developing and presenting actionable process improvement recommendations to leadership
- Assessing and manage business risk across all decisions, ensuring compliance with applicable laws regulations and internal policies to safeguard the firm's reputation, clients and assets
Client Service Representative at Enfusion (Fintech)
(2024-09 – 2025-07)
- Leverage comprehensive theoretical and technical understanding of hedge funds/Mutual funds to support client operations and strategic initiatives.
- Leverage comprehensive theoretical and technical understanding of hedge funds/Mutual funds to support client operations and strategic initiatives
- Served as the primary point of contact for clients, expertly managing and resolving PMS and other technical inquiries (e.g.: General Ledger, Income statements, Balance Sheets) through internal ticketing systems
- Prioritized and managed client's service tickets, effectively remediating issues or escalating complex cases to Product support teams via Jira, ensuring client communication and timely resolution
- Provided expert assistance to clients across diverse trade booking workflows, including Equity Trade Booking, Trade Allocation Calculators, Corporate Action Booking and complex Position Events (e.g. Option Exercise, Future Roll)
- Guided clients on best practices for optimizing their use of Enfusion and integrated third-party platform (Prime Brokers, Fund Administrators, and Market Data Providers)
- Proactively communicated system enhancements to clients, consistently maintained Service Level Agreements (SLAs) and prioritized sensitive client inquiries to ensure high satisfaction
- Worked with Product Specialists or Account Managers in order to achieve the best satisfaction
Senior Analyst at Northern Trust
(2022-02 – 2024-09)
- Valuation of Fund on a daily and Monthly basis for Australia region and for multiple clients. Managed the Review and processing of diverse financial transactions.
- Valuation of Fund on a daily and Monthly basis for Australia region and for multiple clients
- Managed the Review and processing of diverse financial transactions, conducting daily cash, asset, expense and income distribution reconciliations to prevent Net Asset Value (NAV) impact
- Processed Management fee and Admin fees, adjusting the accruals, and validating dividend/ income data against Bloomberg (BBG) for financial integrity
- Reviewed various Corporate Actions events, Working with Corporate action and pricing team for various exceptions
- Authorizing the Shareholder Activity (Subscription and Redemption) and inter fund transfer
- Reviewed exceptions and problems affecting accounting records and prices
- Record and respond to partner and client inquiries, providing guidance and resolving exceptions. Audit investment reports, cash statements and supplemental reporting verifying that data is correctly posted with correct transaction codes
- Prepared Ad-hoc reports for managers. Assisted in new fund launches, migrations, and closure or merger of funds across different clients
- Provided guidance/training to new partners
Analyst at Northern Trust
(2019-12 – 2022-02)
- Performed a reconciliation of portfolio holdings, stock prices, and trades between internal and external records for both Custody and Non-Custody funds.
- Performed a reconciliation of portfolio holdings, stock prices, and trades between internal and external records for both Custody and Non-Custody funds
- Addressed stock breaks, pricing queries, and other reconciliation issues raised by different teams/clients
- Identify and escalate stock break exceptions to relevant teams, following the appropriate escalation matrix, to resolve them before client deadlines
- Handled various reports, including month-end, end-of-day, weekly reports, and ad-hoc client requests
- Collaborated with fund administrators to confirm trades, pricing, and other miscellaneous details
- Liaised with necessary teams, such as the client valuation team and servicing team, to resolve any delays in sign-offs
Education
B.COM (Honours) in Banking – Symbiosis College of Arts and Commerce, Pune (2016 – 2019)
Intermediate (I.S.C) – St. Joseph Inter College (2015 – 2016)