Varun Nandurkar

I have spent 3+ years working directly with clients — first in sales, then in customer success — managing 35–50 active accounts at a time, running product demos, and closing deals. Over that time I have onboarded 80+ clients, maintained an 87% retention rate, and consistently hit monthly pipeline targets. I am comfortable in Zoho and Telecrm, speak Hindi, English, and Marathi, and pick up new products quickly.

I am now looking to go fully into business development, where I can own the full cycle — from finding the right prospect to signing the deal.

Business Development Executive - Yagy Tech Pvt ltd - Pune

(2025-06)

• Built a pipeline of 40+ active prospects from scratch within the first 3 months — through LinkedIn outreach, referrals, and cold calling.
• Manage the full deal cycle end-to-end: initial pitch, product walkthrough, pricing negotiation, and closure — averaging 6–8 deals closed per month.
• Look after 12 key accounts post-sale, keeping a retention rate above 85% through regular check-ins and proactive support.
• Collaborate with sales and marketing on 3–4 partner-led campaigns per quarter, each generating 15–20 qualified leads on average.
• Keep the CRM (Zoho) updated with 100% pipeline accuracy — tracking deal stages, follow-up dates, and conversion status weekly.
• Conduct competitor research monthly and flag findings to leadership — identified 2 untapped market segments in the first quarter.
• Produce weekly MIS reports covering pipeline health, lead-to-close ratios, and partner performance for the management team.

Sales Representative - Vasaicomp Digilearn Pvt. ltd - Nagpur

(2023-01 - 2025-06)

• Generated 8–10 new leads per week through direct calls, email outreach, and referrals — consistently kept a pipeline of 30–35 active prospects.
• Conducted 150+ product demos over 2.5 years, converting at an average of 35% — above the team benchmark of 25%.
• Onboarded 70+ clients from contract signing to first use — average onboarding time was 4 days, which the team later adopted as the standard.
• Maintained an 87% client retention rate across accounts, driven by regular follow-ups and resolving issues before they escalated.
• Resolved 95% of client escalations within 24 hours by coordinating with technical teams — reduced repeat complaints by 40%.
• Redesigned the lead follow-up process, cutting average response time from 48 hours to under 12 hours and improving lead conversion by 20%.

Bachelor of Computer Applications - BCA - G H Raisoni Institute of Information Technology (2018 - 2021)